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Loose Ends 2

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Loose Ends 2 Reviews (4)

Bad phone number for BUSSearched for better number and was unable to find one

The person that filed the complaint is not our customer and we do not issue refundsHowever, we will give another cut for no charge

1/8/3:12pm Mediator called CONS about updateLeft VM. 1/24/3:01pm Mediator called CONS about update***: "The person who gave us the haircut said he would give us refund, but [the owner] said she would not give us a refundI paid for the haircutMy boyfriend's name is *** ***, I've been a customer there several times so it's not true that I'm not a customerI haven't been back since."

Complaint: ***
I am rejecting this response because:
I was a customer as of July 04th, so that statement is not valid, a customer is a customer whether or
not I am established or newcomingAnd actually, he was a first time customer, I've been there numerous times to visit your former barber ***, he detangled my hair and gave me linings numerous timesI was offered a refund by your employee and I expect you to have enough integrity in your work to honor thatAnother cut and a refund are one in the same, we do not trust you all to touch either of our heads seeing that he had cuts on his scalp and an uneven cut at thatYour business practices are unethical and I refuse to be serviced by someone who hired someone with subpar barbering skillsI will take our $back or continue with my efforts because it is your duty to practice utmost integrity and dignity as a business owner
Sincerely,
*** ***

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Address: 12966 New Halls Ferry Rd, Florissant, Missouri, United States, 63033

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