Sign in

Lopez Quality Auto Repair

Sharing is caring! Have something to share about Lopez Quality Auto Repair? Use RevDex to write a review
Reviews Lopez Quality Auto Repair

Lopez Quality Auto Repair Reviews (1)

Review: MY 2006 FORD EXPLORER WAS OVERHEATING SO I TOOK IT IN TO [redacted], THE OWNER OF LOPEZ AUTO REPAIR. AT THAT TIME HE CHANGED THE HOUSING UNIT ANFD THERMOSTAT. AFTER A WEEK OVERHEATING CONTINUES SO HE CHANGED SOME HOSES AND DID A FLUSH. WEEL LATER OVERHEATING SO HE CHANGED THE RADIATOR. THIS ALL COST ME IN EXCESS OF $3000.00. SO FINALLY, ON 5/15/14 MY TRUCK COMPLETELY STOPPED ON FREEWAY ENDAGERING MY CHILDREN DUE TO OVERHEATING AGAIN. I HAD IT TOWED TO LOPEZ AUTO ANBD ON 5/16/2014 INFORMED THAT THE ENGINE IS FINISHED. NEED TO REPLACE ENGINE COMPLETELY AND COST WILL BE $4000.00 [redacted] CLAIMES TO DO ALL THIS WOEK YET THE ISSUE WAS NEVER REOLVED YET HE CONTINUED TO CHARGE ME. REUBEM CLAIMED TO RUN A DIAGNOSTIC TEST SO WHY DID THE ENGINE SEIZE UP AFTER HE CORRECTED WHAT THE ISSUES WERE TIME AFTER TIME. REUNBEM NEVER PROVIDED MW WITH RECIEPTS OF ANY PARTS HE PURCHASED WHICH I BELIEVE HE NEVER CHANGED NOW. REUBEM DIDNT GIVE ME RECEIPTS OF WORK PERFORMED AND I ASKED HIM ON SEVERAL OCCASIONS. MY TRUCK IS DONE AND I CANT AFFORD A NEW ONE I RELY ON IT FOR MY CHILDRENS NEED AND TRANSPORTATION TO WORK. I AT LEAST WANT MY MONEY BACK FOR THE REPAIRS HE DID AS THEY WERE FRIVOLOUS. PLEASE HELP THERE ARE WITNESSES THAT CAN CONTEST TO HOW HE HAS TAKEN ADVANTAGE OF THEM AS WELL IF NEEDED.Desired Settlement: I WANT MONETORY COMPENSATION IN THE AMOUNT OF THREE THOUSAND DOLLERS. IF [redacted] WAS HONEST TO BEGIN WITH HIS ASSESMENT WOULD OF LEAD TO MY REPLACING ENGINE TO BEGIN WITH. THE PARTS HE REPLACED SHOULD OF PREVENTED THE PERMANENT DAMAGE TO MY ENGINE. [redacted] IN MY OPINION, DIDNT CHANGE ANYTHING YET COSMITACCLY MADE IT LOOK LIKE HE DID AFTER EVERY WEEK, FOR THE PAST TWO MONTHS, I HAD TO GO BACK TO HIS SHOP AND HE WOULD SAY ITS FINE WHEN IT WASNT THE, OVERHEATING PERSISTED.

Business

Response:

first of all what I did with him, was all as a friend. He came in with his explorer throwing water everywhere. he asked if I could help find the problem. together we addressed the issue and replaced the broken item. in about two weeks he came in again with a similar problem. we both addressed the issue and saw a blown heater hose. I replaced it and at that time I noticed the radiator leaking and informed him of it. a couple weeks went by and he came in to replace the radiator, which I did. days later he called and noticed some water leaking from the reservoir area. he brought the vehicle and together we saw that indeed it appeared it was the reservoir leaking. he was not ready to replace, so I suggested him keep an eye on the temperature gauge and make sure the radiator is full. a couple of weeks later he texted and informed me it was being towed to my shop because it broke down. I inspected the vehicle and found that the engine had major overheated. this happens when it heats up and you continue driving it until it cant no more. he was aware when it got hot and he kept driving it. that liability lays on the driver. the items that were replaced were witnessed by [redacted]. how could he insinuate otherwise. he never asked for receipts because what I did was through friends. I am upset that as a friend he would write this to you, yet never did he mention to me or think the items were not replaced. To say that he paid me over $3000 is absurd. It did give money that that blown amount he says. This is the last letter I send you regarding this situation. he can do what he needs to do and ill do what I need to do to protect myself.

Consumer

Response:

I am rejecting this response because:

Check fields!

Write a review of Lopez Quality Auto Repair

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Lopez Quality Auto Repair Rating

Overall satisfaction rating

Description: Auto Repair & Service

Address: 342 W Kentucky Ave., Woodland, California, United States, 95695-5838

Phone:

Show more...

Add contact information for Lopez Quality Auto Repair

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated