Los Arbolitos Apartments

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Any excuse not to return our security deposit is inappropriate
Regards,
*** ***

Tuesday, February 07, 2017 Dear [redacted], Thank you for taking the time to communicate to us why our services and billing did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as...

possible. I will personally be in contact with you in the coming days to make our best attempt regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future, Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's my goal to explain the charges in full with you. I can go over all invoices with you for what you are being charged. Also if you have anything in writing from the previous manager or staff waiving this charges we will definitely honor it. Thank you, [redacted] Resident Manager, FDC Management 8450 Atlanta Ave Huntington Beach Ca 92646