I have added you to the Do Not Deliver list for the [redacted] Beacon In addition, I have alerted the district manager and they will ensure that the carrier is made aware This address will also be checked and non-delivery confirmed Any additional residents in the neighborhood wishing to be added to the Do Not Deliver list can contact us at [redacted] Thank you!
Good afternoon Mr [redacted] I sincerely apologize for your recent experienceI did review your account and see that you began a Coloradoan subscription on 11/28/and apologize that our carrier did not see the new subscription start come through on their delivery listUnfortunately we did not see any correspondence from you in regards to the lack of delivery until you canceled your subscription today 12/22/We have processed a refund of $and you should expect to receive it within the next 5-business daysThe $amount was from one charge for $on 11/and one charge for $on 12/Please let me know if you have any additional questions or concerns and hope you have a great rest of your day.Sincerely,Brandon T [redacted] Consumer Sales ManagerFort Collins Coloradoan [redacted] BrandonT [redacted] @Coloradoan.com
This customer was able to make contact with our customer service team His subscription has currently been cancelled We have reached out to this customer to resolve any issues regarding his account His Coloradoan balance will not affect his credit
I have added you to the Do Not Deliver list for the [redacted] Beacon In addition, I have alerted the district manager and they will ensure that the carrier is made aware This address will also be checked and non-delivery confirmed Any additional residents in the neighborhood wishing to be added to the Do Not Deliver list can contact us at [redacted] Thank you!
Good afternoon Mr [redacted] I sincerely apologize for your recent experienceI did review your account and see that you began a Coloradoan subscription on 11/28/and apologize that our carrier did not see the new subscription start come through on their delivery listUnfortunately we did not see any correspondence from you in regards to the lack of delivery until you canceled your subscription today 12/22/We have processed a refund of $and you should expect to receive it within the next 5-business daysThe $amount was from one charge for $on 11/and one charge for $on 12/Please let me know if you have any additional questions or concerns and hope you have a great rest of your day.Sincerely,Brandon T [redacted] Consumer Sales ManagerFort Collins Coloradoan [redacted] BrandonT [redacted] @Coloradoan.com
This customer was able to make contact with our customer service team His subscription has currently been cancelled We have reached out to this customer to resolve any issues regarding his account His Coloradoan balance will not affect his credit