Lotus Spa

Dear [redacted],Here at Lotus Spa take pride in happy customers, therefore apologize sincerely for the unsatisfactory services you had at our spa. To ensure this does not happen in the future, we have made certain organizational changes and have spoken with our entire team.While it is against...

our policy to provide refunds, we would be happy to invite you or a member of your family back to our spa to provide you with complimentary services. This offer stands valid for 6 months should you wish to schedule an appointment at any time with us.Again, we do apologize and thank you for the feedback you have provided us. We look forward to welcoming you to our spa once more.Regards,Lotus Spa Management Team