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Lou Malnati's - Lincoln Park

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Lou Malnati's - Lincoln Park Reviews (2)

Yes Parsons did indeed install a window wall system for Mr. [redacted] that was contracted October 21st of 2013, not 2015 as stated in the complaint. One very important fact that Mr. [redacted] failed to mention to "The Manufacture" and has failed to mention in his complaint to the that he has...

an outstanding balance since July of 2014 with Parsons Construction Group, LLC for $3700.00. Also, one other important factoid is that Parsons upgraded his doors and windows to the top of the line [redacted] Brand's at NO charge. The Florian window wall section has been installed to the manufactures specifications. Although the egress door is a commercial door that is non thermally broken and customary and common place to this particular product. In the true spirit of always doing what's best for our customers, a new saddle for the door was ordered over a year ago, but I must confess..... I have not felt very motivated to help this customer given the current situation.Respectfully and Sincerely,[redacted] Parsons

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution will be satisfactory to me when we are able to schedule installation and it meets my expectations.

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Address: 958 W Wrightwood Ave, Houston, Illinois, United States, 60614-2317


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