Lou's Appliances

I WOULD LIKE APOLOGIZE FOR THE TROUBLE MR*** HAS FELTI BELIEVE THERE WAS A FAILURE TO COMMUNICATE ON BOTH ENDS.I WOULD LIKE TO COME AND RATIFY THE PROBLEM ( FIX LEAKS ) THAT MR*** STILL SEES IN THE AREAS THAT PERTAIN TO OUR CONTRACT WITH HIMI SENT MY MEN THREE TIMES TO FIX
THESE ISSUES AND WAS TURNED AWAY BY MR*** EACH TIME ( AFTER SPEAKING WITH MR*** ON 1/19/2017) WHEN I SPOKE WITH MR*** TO ASK HIM TO LET ME FIX ISSUES HE WAS STILL HAVING, HE WAS ANGRY AND STATED THAT I AM A BAD ROOFER AND WE ARE A BAD COMPANY AND THAT HE WONT BE PAYING MEHE SAID HE TOOK TWO DAYS OFF FROM WORK TO MEET WITH US, I OFFERED HIM $OFF THE COST OF CONTRACT FOR HIS INCONVENIENCEHE AGAIN STATED HE WOULDN'T PAY ANYTHING FOR ALL THE WORK PERFORMED, AT THAT POINT I INFORMED HIM I WOULD BE FORCED TO SEEK LEGAL ACTION UP TO AND INCLUDING A LIEN ON HIS PROPERTY PER STATE GUIDELINES AND THAT A JUDGE WOULD HAVE TO DECIDEI AM STILL WILLING TO DO ADDED WORK AND FULFILL THE CONTRACT, OR NEGOTIATE OUT OF THE CONTRACT

I am rejecting this response because: Mr*** has stated several STATEMENTSThere was a failure to communicate only on the part of Cal-West RoofingFACTS: Contract date was Oct10, *** and a helper started roofing work Oct26, 2016 and again on OctNov 13, I inspected roof gutters not cleaned. I contacted *** to ask why treeswere not trimmed and gutters not cleanedHe stated that they were! I have pictures and video that will prove otherwiseNov18, Mr*** called me and stated all work will completed in weeks.An appointment was arranged for Dec5, to meet with *** He arrived in the morning and inspected trees and gutters and stated he did not have correct tools to complete workWe agreed to meet again at 830am Dec6, 2016. *** never showed up or called*** called me at 935am Dec 6th stating *** was busy all day and couldn't do the work todayDAYS OF MY TIME WASTED.NO ONE FROM CAL WEST CALLED ME times!! Absolute lie. It wasn't until Jan19, that Mr *** called me and only curiously after I filed a complaint with Home Advisor days prior Jan 17thI am about at the end of my minute time allowance to explain my position, I have pictures, videos, and voicemails that will show Cal West Roofing is in breach of the contractThe workmanship was extremely poor, my roof still leaks (video proof), did not clean gutters, did not trim treesThey did not meet the agreements of the contract. I don't believe the roofer/homeowner relationship can be mended as Mr*** and his company cannot be trusted I WOULD LIKE APOLOGIZE FOR THE TROUBLE MR*** HAS FELTI BELIEVE THERE WAS A FAILURE TO COMMUNICATE ON BOTH ENDS.I WOULD LIKE TO COME AND RATIFY THE PROBLEM ( FIX LEAKS ) THAT MR*** STILL SEES IN THE AREAS THAT PERTAIN TO OUR CONTRACT WITH HIMI SENT MY MEN THREE TIMES TO FIX THESE ISSUES AND WAS TURNED AWAY BY MR*** EACH TIME ( AFTER SPEAKING WITH MR*** ON 1/19/2017) WHEN I SPOKE WITH MR*** TO ASK HIM TO LET ME FIX ISSUES HE WAS STILL HAVING, HE WAS ANGRY AND STATED THAT I AM A BAD ROOFER AND WE ARE A BAD COMPANY AND THAT HE WONT BE PAYING MEHE SAID HE TOOK TWO DAYS OFF FROM WORK TO MEET WITH US, I OFFERED HIM $OFF THE COST OF CONTRACT FOR HIS INCONVENIENCEHE AGAIN STATED HE WOULDN'T PAY ANYTHING FOR ALL THE WORK PERFORMED, AT THAT POINT I INFORMED HIM I WOULD BE FORCED TO SEEK LEGAL ACTION UP TO AND INCLUDING A LIEN ON HIS PROPERTY PER STATE GUIDELINES AND THAT A JUDGE WOULD HAVE TO DECIDEI AM STILL WILLING TO DO ADDED WORK AND FULFILL THE CONTRACT, OR NEGOTIATE OUT OF THE CONTRACT