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[redacted] purchased a [redacted] on April 8, ? At the time of purchase, Ms [redacted] executed all purchase related and finance related documents, including a purchase and sale agreement, odometer disclosure statement, warranty related information and a waiver of extended warranty and was provided copies of all documents executed? Based upon the miles on the vehicle at the time of purchase of 96,416, Ms [redacted] received a day or 1,mile warranty (along with Ally indicating that if her vehicle did not pass any aspect of the Massachusetts Vehicle Inspection, that Ally would promptly repair and/or fix whatever was necessary for the vehicle to pass the Massachusetts Vehicle Inspection)? Pursuant to statute, Ms [redacted] was required to have the vehicle ? inspected by a Commonwealth Enhanced Emissions and Safety Test site center within seven (7) days of the vehicle's registration? On April 11, 2017, the vehicle passed both the safety and emission test without incident? This is prima facie evidence of the soundness of the vehicle at the time of purchase? Ally Motors further points out that the vehicle could not have passed this stringent test if there was a defect with the brakes or wheels as indicated? Further, at the time of purchase, Ms [redacted] was offered an extended warranty and she declined to purchase such? As indicated in Ms [redacted] 's comments, at the time of the issues she is indicating, ? it was approximately months or 1,miles post her purchase date and miles at the time of purchase, thus Ms [redacted] was not covered by any warranty at that time? Further, to the best of our knowledge, Ms [redacted] has not contacted Ally Motors to indicate she had any issues with the vehicle

The Lemon Law Warranty paperwork explained and signed by the customer at the time of the purchase clearly indicates that Ally Motors is not responsible to cover repairs performed by outside mechanics.? Further, it states that Ally Motors is responsible for towing of up to miles.? If the vehicle was not able to be driven as indicated by customers mechanic, then the vehicle could have been towed to Ally Motors, at Ally Motors expense, prior to any repairs being performed by customers mechanic.? The vehicle was inspected by Ally Motors mechanic before the sale was consummated and further the Vehicle passed the Massachusetts Vehicle Emissions and Safety Inspection at the time of sale, indicating the vehicle was safe to drive.? With that being said, Ally Motors would be happy to further discuss situation with customer to determine a resolution that would be satisfactory to both Ally Motors and the customer

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] .? ? There had been so many? bad experiences with Ally motorThey didn't fix any of the vehicle issues, but put wrong parts on the vehicle (like the brake pats) which cause more and more dangerous driving conditions to meI don't trust them any way.Yes, I did signed the document with Ally Motors when finishing the purchase processAfter the purchase, I paid at least trips to their location, and asked for fixing all different issues of the vehicle, but never got ONE good fix at all.? ? I used my trusted local car shop for inspection right after my dangerous trip to there, and was told never drive it again without fixing.? I'm asking Ally Motors to pay me back of the brakes job, and reserve the right of suing Ally Motor for NOT providing derivable? vehicle (fixed brake by Ally Moters after purchase) warranty? job.? ? ? Regards, [redacted] ? ?

Mr [redacted] purchased a [redacted] on January 9, 2018. At the time of purchase, the vehicle had 208,miles. Subsequent to purchase, Mr [redacted] took the vehicle to his inspection station to obtain a Massachusetts Inspection Station. The vehicle needed minor repairs in order to pass the Massachusetts Vehicle Inspection (windshield wipers for example). Ally Motors performed all the necessary repairs per the failed Massachusetts Inspection Report, at Ally Motors sole cost. Ally Motors returned the vehicle to Mr [redacted] after showing Mr [redacted] that all the necessary repairs were completed to his satisfaction. As of today, 2-17-2018, Ally Motors is not aware of any items preventing Mr [redacted] from obtaining his Massachusetts State Inspection and believe we have met all of our obligations to Mr [redacted]