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Louie's Automotive and Transmission Service, Inc

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Reviews Louie's Automotive and Transmission Service, Inc

Louie's Automotive and Transmission Service, Inc Reviews (1)

August 3rd, To whom it may concern, This is a response letter for ID#*** I, Rick L***, Owner of Louie’s Automotive & Transmission, did work on the
said customer’s 3rd memberThe date of repair was September 28th,and the actual cost was $325+sales taxThe customer had removed the 3rd member from the vehicle and brought it in for me to work onThe customer provided their own after market, off road posi carrier, ring & pinion gears and a bearing/seal kitThe gear ratio was different from what we were taking outCustomer stated that they were going to replace the front differential gears at a later timeWe installed their parts, ensuring that the pinion depth & back lash were adjusted properlyThe gear pattern was correct when we showed the customer before they paid for my servicesThere is no warranty if customer brings their own off road parts in for us to installThe customer brought the 3rd member back in on June 27th, due to the gears being brokenWe told the customer that we would help them out by not charging the full price againThe customer initially agreed and we removed the ring & pinion gears for the customer to have warrantied from the supplier they went through. The customer said the company did warranty the part but wanted us to reinstall them for freeWe cannot warranty the repairs due to failure from customer’s partsWe would have been able to warranty the whole job if we had provided the parts in the beginningYes, we did lose a part but we found it the next business day and the customer came by and picked it upThank you for your consideration on this matter Sincerely, Rick L*** (owner/operator)

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Address: 1323 N Monroe, Spokane, Washington, United States, 99201

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