Louisiana Coastal Management

Revdex.com:
At this time, I have not been contacted by Louisiana Coastal Management regarding complaint ID 10172291.
Regards,
[redacted]

Louisiana Coastal Management is very slow to respond to repair requests. My most recent request was because the lock was broken on my slider, leaving my apartment vulnerable to break-in. It took them 10 days to contact me after I made my complaint. I had already fixed the lock at my own expense. Now they announce they are charging for parking in the lot, which was a feature of the apartment when I signed the lease. They are making this change with no notice at 2 months into a 6-month lease.

Review: When we signed our lease with Louisiana Coastal Management we were assured that our security deposit would be returned in full upon move-out, as had been done for the tenants before us. Upon move-in, our apartment had not been cleaned and did not have working fans or light bulbs. Throughout the course of our stay in our apartment, the management proved inefficient and unorganized in their business practices. Nonetheless, we were responsible and conscientious tenants and kept our apartment in better condition than we had received it. When it came time to move out, we thoroughly cleaned the apartment and replaced the lightbulbs so that the next occupants would not have the same trouble we did. Louisiana Coastal Management did not show up for our scheduled walk-through at move-out, and is now attempting to withhold portions of our refundable security deposit citing nondescript cleaning fees which should not have been necessary. We did not create any damage to the apartment which would have prevented our deposit from being returned in full. Being that we left the apartment in better condition than the previous occupants, we do not understand why they had been refunded their full deposit but we were not. Not only was our deposit was not returned in full, but it was not received by the date that it should have been refunded. We are frustrated by the inefficient and unfair practices of this business, and the manner with which they have handled the situation. They have not been returning our calls, emails, and voicemails, and are hindering the resolution of this issue in a responsible and professional manner.Desired Settlement: We would like the full refund of our $1300 security deposit in a timely manner.

Consumer

Response:

Dear Ms. [redacted] or Whom It May ConcernL

At this time, I have not been contacted by Louisiana Coastal Management regarding complaint ID [redacted]. I am filing a complaint with the State Attorney General as my next step.

Thank you for your help.

Regards,

This is the absolute worst landlord company I have ever had the misfortune to rent from. They don't ever fix things when they say they will. They overcharge for their tiny crappy apartments and they lie and cheat to get more money off the poor tenants whom they already overcharge. Do yourself a favor and stay far far away.

Review: I became a tenant of Louisiana coastal management in October of 2012 through [redacted] (the property manager) under the supervision of [redacted]. I moved in less than one week after the previous tenant moved out so I was told they would come and finish the work orders such as the kitchen vent fan that was missing over the back door, the windows that wouldn't open, and the doors that once closed, took much effort to reopen. I was also told the pet deposit would be waived due to the condition that the apartment was in upon me moving in, that was confirmed with [redacted]. In late 2013 under the new supervision of [redacted] I was told that the property was under new management and I was to pay a non refundable pet deposit of $500. I began to pay portions per month but told [redacted] I couldn't afford the pet deposit and was willing to get rid of my dog. She approved and I gave my dog to a friend to look after. [redacted] also left the company and in 2014 [redacted] became my property manager, I was offered a job in California, and explained in May I was thinking of taking the job. We worked out the situation and my move out date was set to July 14th. I was told I was not breaking my lease and to give them $300 July 1st to cover the 2 weeks. The new tenants were set to move in on August 1st so I was told to have the apartment cleaned and as apartment ready. After the final walk through and thoroughly checking the apartment with [redacted] she said" 1 set of mini blinds needed to be replaced, a cabinet door, and a baseboard. Other than that some very light cleaning (which was the standard level after moving)." 3.5 weeks after I moved to California I received a bill from them for $3302! $20 removal of items from refrigerator (which both [redacted] and I saw was cleaned to perfection),$25 replacement of mini blinds, $100 replacement baseboard/cabinet/door frame,$417 unpaid pet fee (for the dog I got rid off),$460 partial unpaid July rent (which I was told to pay $300),$2280 Aug-Oct rent (even though new tenants arrived Aug 1stDesired Settlement: All I want is the $600 out of my deposit after the following list of repairs I have received has been completed:$25 replacement of broken mini blinds$100 replacement baseboard, cabinet door, and door frameAll the other things I've spoken to the managers both on the phone and via email so the other fees should not be valid.

Consumer

Response:

At this time, I have not been contacted by Louisiana Coastal Management regarding complaint ID 10172291.

Regards,