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Love is Mobile Grooming

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Love is Mobile Grooming Reviews (2)

[redacted] <[redacted]@gmail.com>
8:55 PM (13 hours ago)
 
 
[redacted]
7334 Cadle Ave.
Mentor, Oh 44060
 
In response...

 ID [redacted]
 
I received this complaint today 9/16/14
 
 I was late to the appointment on 9/10/14 I do not no how late.  I appoligized when I got there and the girl said don't worry about it she new it was hard to find.  I said hello to the mother sitting at the table.  I then preceded to ask her, the daughter the dates [redacted] had his rabies and distemper vacsinations.  Then how she wanted him groomed.  She said she wanted him short all over and with a round head.  She did not like how they previously did his top like a poodles.  I said I could do it round and shorter.  
 
When she called and made the appointment I told her the price would start at $40.00 which included the nails and hair between the pads, a sanitary and trim, cleening the ears and taking care of the anal gland if need be, brushing, bathing, an of course drying.  Then I charge a service charge of $30.00 to come to your home.  I did strip [redacted] which she wanted him short all over and that was an extra charge of $10.00.
 
The mother took the dog when I was done and asked me how he did.  I did say he was a brat, but in a funny way.  Like I might have said he was a pooper or a bubba.  There wasn't any bad about me saying it.  If there were deep  gashes on his stomach why didn't the vet stitch them or address them?  If [redacted] was bleeding I would have put blood stop on the gash to stop the bleeding and told the owner when  gave him back.  Like I did when I cut one of his nails to short and that is why his foot had black on it.  Another thing when I cut their nails  they leave the nails jaged and [redacted] may have scratched himself after being shaved on his belly it often times gets itchey from the shaving.
 
I did charge $80.00 for the groom and that is what she paid me.
 
I hope this responce is satisfactory if you have any questions please contact me.  [redacted]

I wanted to send you the pictures of [redacted]s injuries . I took him to the vet the next morning. They did address the injuries. Everyone in the office was shocked regarding the amount of injuries. They even called it animal cruelty. There were at least 8 injury cuts to him. They were going to stitch the worst of the injuries but it had started to granular over so they put him on antibiotics.  I sent these pictures to [redacted] and the $102.00 dollar bill from the vet along with the &30.00 stop payment charge from the bank. 
It is unfortunate she doesn't want to take responsibility for her actions. 
There is no way [redacted] caused these injuries to himself. You can see the scissor cuts on these pictures.
 
Respectfully,
 
[redacted] ( mother)

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Address: Serving Broward County, Mentor, Ohio, United States, 44060-5709

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