Dear Revdex.com, Thank you for taking the time to communicate to us on behalf of our customer, [redacted]. We strive to provide every customer with the best service possible and sincerely apologize for [redacted]'s negative experience. To resolve this issue, we have fully refunded...
this customer’s payment and followed up with an email to the customer.Sincerely, The Crew at Love Your Melon
Dear Revdex.com, Thank you for taking the time to communicate to us on behalf of our customer, [redacted]. To resolve this issue, we have fully refunded this customer’s payment as well as provided a discount code for this customer’s use. We sincerely apologize for any inconvenience...
we have caused. Sincerely, The Crew at Love Your Melon
Dear Revdex.com, We are taking the necessary steps to resolve this issue. We have refunded [redacted]'s account in full for the inconvenience. Our sincerest apologies for the inconvenience this has caused. Sincerely, The Crew at Love Your Melon
Dear Revdex.com, Thank you for taking the time to communicate to us on behalf of our customer, [redacted]. To resolve this, we have fully refunded [redacted]'s order. We sincerely apologize for the inconvenience we have caused. Sincerely, The Crew at Love Your Melon
I am rejecting this response because:
They state they sent me my initial order. I never received this or any email, phone call or correspondence stating that an order was on its way. I did receive a code for future purchase. But the hat I purchased I never received.
Dear Revdex.com,Thank you for taking the time to communicate to us on behalf of our customer, [redacted]. In order to correct our mistake with your order, we have fully refunded [redacted]'s customer’s order. We sincerely apologize for the inconvenience we have caused.Sincerely, The...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Dear Revdex.com, Thank you for reaching out to us regarding our customer, [redacted]. We have taken the necessary steps to resolve this issue with a full refund on her previous purchase and a discount code for her to use in our shop in the future. Additionally, we have...
allowed [redacted] to keep her order so she does not incur return shipping costs. Please let us know if we can be of further assistance. We will be more than happy to help.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.It is unfortunate that I had to go to the lengths I had to go to in order for my issue to be solved. Because of all the time I wasted just trying to get what I purchased, they have definitely lost a customer.
Dear Revdex.com, Thank you for contacting us on behalf of our customer, [redacted]. We received more inventory of the product [redacted] needed and sent her the beanie she requested. We also issued a discount code for the inconvenience on December 14th,...
Dear Revdex.com, Thank you for taking the time to communicate to us on behalf of our customer, [redacted]. We strive to provide every customer with the best service possible and sincerely apologize for [redacted]'s negative experience. To resolve this issue, we have fully refunded...
this customer’s payment and followed up with an email to the customer.Sincerely, The Crew at Love Your Melon
Dear Revdex.com, Thank you for taking the time to communicate to us on behalf of our customer, [redacted]. To resolve this issue, we have fully refunded this customer’s payment as well as provided a discount code for this customer’s use. We sincerely apologize for any inconvenience...
we have caused. Sincerely, The Crew at Love Your Melon
Dear Revdex.com, We are taking the necessary steps to resolve this issue. We have refunded [redacted]'s account in full for the inconvenience. Our sincerest apologies for the inconvenience this has caused. Sincerely, The Crew at Love Your Melon
Dear Revdex.com, Thank you for taking the time to communicate to us on behalf of our customer, [redacted]. To resolve this, we have fully refunded [redacted]'s order. We sincerely apologize for the inconvenience we have caused. Sincerely, The Crew at Love Your Melon
I am rejecting this response because:
They state they sent me my initial order. I never received this or any email, phone call or correspondence stating that an order was on its way. I did receive a code for future purchase. But the hat I purchased I never received.
Dear Revdex.com,Thank you for taking the time to communicate to us on behalf of our customer, [redacted]. In order to correct our mistake with your order, we have fully refunded [redacted]'s customer’s order. We sincerely apologize for the inconvenience we have caused.Sincerely, The...
Crew at Love Your Melon
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Dear Revdex.com, Thank you for reaching out to us regarding our customer, [redacted]. We have taken the necessary steps to resolve this issue with a full refund on her previous purchase and a discount code for her to use in our shop in the future. Additionally, we have...
allowed [redacted] to keep her order so she does not incur return shipping costs. Please let us know if we can be of further assistance. We will be more than happy to help.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.It is unfortunate that I had to go to the lengths I had to go to in order for my issue to be solved. Because of all the time I wasted just trying to get what I purchased, they have definitely lost a customer.
Dear Revdex.com, Thank you for contacting us on behalf of our customer, [redacted]. We received more inventory of the product [redacted] needed and sent her the beanie she requested. We also issued a discount code for the inconvenience on December 14th,...
2016. Sincerely, The Crew At Love Your Melon