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Loveland R V Service Inc

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Loveland R V Service Inc Reviews (5)

The dealership agreed to replace the vehicle at no added cost to me and I am very pleased with it! This is an excellent repsonse and is extremely appreciated. They have a new fan and I would reccommend them to anyone as they took care of me in a respectful and classy manner.I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Regards,*** ***

The General Manager of our Ford Store has contacted the customer to let him know that we are mailing him a check in the amount of $as requested to compensate him for his time
We are very sorry for any inconvenience he experienced and hope to work with him again in the future

We are currently working with this customer and presenting options that we hope will be acceptable to him. This case is still currently active and in progress

We will be delivering a new truck to Mr. [redacted] tomorrow, he
is pleased with this result.Thanks-

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed...

action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The dealers response offer was actually only that they are discussing solutions with me at this time.
I requested the damaged vehicle be exchanged with one that was not damaged and the dealer was going to work on that. 
They contacted me and have proposed options such as repainting the truck or exchanging the hood from another silver vehicle.  Repainting was not an acceptable option and a hood exchange could result in a variance in color with silver metallic paint sprayed on two different vehicles at different times.
The proposal to swap the truck with another identical truck was offered but would result in the dealers proposal will cost me an additional $39 per month in lease payment - to get the vehicle in new condition as it should have been when delivered.  This means I would have to pay more each month to resolve the error.
Rather than agreeing to pay more for the same vehicle, I suggested an offer to let me out of the lease, refund my deposit and let me go find my own new lease deal in the open market because I do not feel I should have to pay $39 more in monthly payment in order to have the problem resolved.
 
Regards,[redacted]

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