Hi my name is Michelle I'm the owner of lovely nails I'm sorry just receive the letter and I'm responding late. With our policy of business everyone has to have 15 tools bag and their responsibilities to sterilize the tools. We very strict about it. I think it the employee at the shop didn't...
do his/ her job and I already talked to all the employee at lovely nails. I just make new rules that from now own each customer will get the liner for sanitary. Also with our policy each customer get their own disposal pumice stone, buffer, file, and pusher after each customer we throw it away. I try my best to make it very sanitary for customer I'm very sorry that happened I will figure out which employee do that. From now on I will be more strict and make sure his wont happened again I'm sorry. Sent from my iPhone[redacted]Copied from email received from business.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Hi my name is Michelle I'm the owner of lovely nails I'm sorry just receive the letter and I'm responding late. With our policy of business everyone has to have 15 tools bag and their responsibilities to sterilize the tools. We very strict about it. I think it the employee at the shop didn't...
do his/ her job and I already talked to all the employee at lovely nails. I just make new rules that from now own each customer will get the liner for sanitary. Also with our policy each customer get their own disposal pumice stone, buffer, file, and pusher after each customer we throw it away. I try my best to make it very sanitary for customer I'm very sorry that happened I will figure out which employee do that. From now on I will be more strict and make sure his wont happened again I'm sorry. Sent from my iPhone[redacted]Copied from email received from business.