LoveThyBeast

At this time, I have been contacted directly by LoveThyBeast, LLC regarding complaint ID *** however my complaint has NOT been resolved because:
[Your Answer Here]
The business *** has only indicated that this is not her problem "as indicated on her website" so I continue to wait for months now without update from Love thy Beast or their selected shaping provider.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

At this time, I have been contacted directly by LoveThyBeast, LLC regarding complaint ID *** however my complaint has NOT been resolved because:
"margin: 0in 0in 10pt;" class="MsoNormal">I have been contacted on ** May by *** (*** of Love thy beast) with the following message (as attached) about HK Customs. She has ensured me that the product will be released no later than yesterday (** June 2014) as Customs is not legally allowed to hold the item beyond this point. I have checked the parcel shipping status and still no movement. I have also requested an update from *** and have heard nothing.
?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I ordered a Canvas Pet Tote DK Grey - Large - for my french bulldog on 12/**. As of 1/** I still have not received it. I've contacted this business multiple times with no response or care for their customers.
I've now disputed the bill with my credit card, but it's disappointing to see how awful their customer service is (aka: nonexistent). I'll take my money elsewhere - no problem. If you order from this store, don't expect their products to get to you - ever.

I ordered a Canvas Pet Tote DK Grey - Large - for my french bulldog on 12/**. As of 1/** I still have not received it. I've contacted this business multiple times with no response or care for their customers.

I've now disputed the bill with my credit card, but it's disappointing to see how awful their customer service is (aka: nonexistent). I'll take my money elsewhere - no problem. If you order from this store, don't expect their products to get to you - ever.

Review: On the [redacted] AprilI placed order #[redacted] for 1 Large Canvas Pet Tote Grey & Navy form Love thy Beast online shop. This item was paid for in full and never received.I have made multiple enquiries on the location of this item from [redacted] and received no indication from [redacted] or their delivery service (USPS) on when this item will be delivered and why it is taking so long. Responses from [redacted] have been limited to advise me in continuing to wait. I feel this response to be unreasonable and unfair since I have paid for a product to use and as a result, had to purchase an alternative because the Tote was never recived.I have been quite patient over the last 5 weeks, awaiting a response for an anticipated date of arrival with the understanding that this may take a longer than usual time due to customs clearance. A reasonable amount of time has been far exceeded in this case.Desired Settlement: I would like a full refund for the product in full (inclusive of shipping costs incurred).

Consumer

Response:

At this time, I have been contacted directly by LoveThyBeast, LLC regarding complaint ID [redacted] however my complaint has NOT been resolved because:

I have been contacted on ** May by [redacted] of Love thy beast) with the following message (as attached) about HK Customs. She has ensured me that the product will be released no later than yesterday (** June 2014) as Customs is not legally allowed to hold the item beyond this point. I have checked the parcel shipping status and still no movement. I have also requested an update from [redacted] and have heard nothing.

?

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

At this time, I have been contacted directly by LoveThyBeast, LLC regarding complaint ID [redacted] however my complaint has NOT been resolved because:

[Your Answer Here]

The business [redacted] has only indicated that this is not her problem "as indicated on her website" so I continue to wait for 4 months now without update from Love thy Beast or their selected shaping provider.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,