The original email from the customer was picked up as Spam, and redirected to that folderIt was found this morning, and we confirmed that the screening was in fact cancelledWe have issued a refund for the customer's purchase, and sent her a verification email.?
We are happy to work with our attendee to reach a fair compromise However, the VIP package consisted of multiple days admission, comics, photos, and autographs We provided the option to receive a discount of up to 50% off any future admission package, or to return the tangible items received (the autographs, photo ops, and comic) for a full refund
Revdex.com:At this time, I have not been contacted by Wizard World Inc.? regarding complaint ID [redacted] .Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by Wizard World Incregarding complaint ID [redacted] .Sincerely, [redacted]
The original email from the customer was picked up as Spam, and redirected to that folderIt was found this morning, and we confirmed that the screening was in fact cancelledWe have issued a refund for the customer's purchase, and sent her a verification email.?
We are happy to work with our attendee to reach a fair compromise However, the VIP package consisted of multiple days admission, comics, photos, and autographs We provided the option to receive a discount of up to 50% off any future admission package, or to return the tangible items received (the autographs, photo ops, and comic) for a full refund