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Lucas Company LLC

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Lucas Company LLC Reviews (4)

Ref # [redacted] March 12, Dear Ms [redacted] This letter is to inform you that we received your complaint on March 06, in regards to the condition you received your apartmentI would like to extend my apologizes that Anchorage Point Apartments failed to meet your expectationsWe are unableto claim responsibility for the problem you issued a complaint aboutThe day you made your complaint to our office about finding bedbugs was the same day our weekly routine pest control occurredWe offered for you to be present while the inspection was conducted but you refusedAt that time, we explained to you once again our tenant registration and weekly agreementUpon inspecting the unit with a certified pest control technician, he did not find any infestation of any kindAfter the inspection was completed, we immediately reached out to let you know the outcome and offered you to come and take possession of the unitYou stated to our office that you just wanted your deposit of $99, which we agreed to and gave you the full deposit back.We apologize for any annoyance that this may have causedHere Anchorage Point Apartments we strive to make sure our units are of the highest quality and that each tenant is satisfied with their stay.Management at Anchorage Point Apartments

Hello ***,I am Christina ***, the Area Manager for Anchorage Point ApartmentsI have been trying to call you, but you do not have a voicemail set up so I have not been able to leave a messageThe phone number I have on file is ***I wanted to reach out to you and discuss the Revdex.com complaint you made and address the issues you had at Anchorage Point ApartmentsPlease give me a call so we can resolve this and discuss getting you a refund.Thank you,Christina *** *** ***

I was never offered to inspect the room with the pest control companyYou told me I could wait there but I would be waiting for awhileAnd my understanding the pest control company was there to treat another room with bedbugsClearly this is how you make moneyI've contacted a lawyer which you will hear from

Ref # [redacted]March 12, 2018 Dear Ms. [redacted] This letter is to inform you that we received your complaint on March 06, 2018 in regards to the condition you received your apartment. I would like to extend my apologizes that Anchorage Point Apartments failed to meet your expectations. We...

are unableto claim responsibility for the problem you issued a complaint about. The day you made your complaint to our office about finding bedbugs was the same day our weekly routine pest control occurred. We offered for you to be present while the inspection was conducted but you refused. At that time, we explained to you once again our tenant registration and weekly agreement. Upon inspecting the unit with a certified pest control technician, he did not find any infestation of any kind. After the inspection was completed, we immediately reached out to let you know the outcome and offered you to come and take possession of the unit. You stated to our office that you just wanted your deposit of $99, which we agreed to and gave you the full deposit back.We apologize for any annoyance that this may have caused. Here Anchorage Point Apartments we strive to make sure our units are of the highest quality and that each tenant is satisfied with their stay.Management at Anchorage Point Apartments

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Address: 29191 Verdin St NW, Isanti, Minnesota, United States, 55040-4002

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