Lucas & Howard Furniture Inc

Dear Sirs, Your action today via email, is the first notice that I have received from Revdex.comI apologize for the delay in getting back to you more promptlyHere is our responseMrs*** is correct in her statement that our sales agreement states that "comfort is not guaranteed," is trueThe
implied warranty that is on her mattress purchase is a manufacture's warrantyThat warranty deals with manufacturing defectsComfort and selection of her mattress is not a defect in the manufacturing processAs she stated, our employee did inspect the mattress in her home for manufacturing defects and could not find any defect presentThis is the second exact mattress that her husband purchased from usThe first mattress, (same exact mattress,) was strictly for himselfHe purchased the second mattress in a larger size to accommodate both himself and his wifeShe has not been happy with the comfort that he purchased for her. The mattress is not defectiveCustomer's wife is not happy with the selection he made for them, which is not a warranted itemPaul B***, Owner