Luck Jewels.com

Revdex.com:
At this time, I have not been contacted by Luck Jewels.com regarding complaint ID ***
Sincerely,
*** ***

Review: I placed an order on June **, 2013 on line. I received an order id #[redacted] in the amount of $42.98. Today it is July **, 2013 and I have not received the items I ordered and I have left 3 messages on the phone number - no return call I have also tried to reach them by leaving an email to no avail.Desired Settlement: I want the items they charged my credit card for or a full refund of $42.98.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Luck Jewels.com has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,

Review: Ordered on Feb [redacted], 2014, left numerous messages and voicemails with NO response. Still says waiting for fulfilment. Just want it cancelled and my money back! Here is the actual order: [redacted] Evil Eye Jewelry Store - Order #[redacted]Your order details are shown below.

Order Status: Awaiting Fulfillment

Order Date: **Feb 2014 @ 2:35 AM

Order Total: $37.96 USD

Billing Details [redacted]

Shipping Details [redacted] Contained the Following Items:

Item Details Price

Subtotal: $37.96

Shipping: $0.00

Grand Total: $37.96

1 x Classic Sterling Silver Baby Blue Evil Eye Bracelet

$12.99

1 x Classic Sterling Silver Translucent Blue Evil Eye Bracelet

$12.99

2 x Baby Blue Evil Eye Jerusalem String Bracelet

$11.98Desired Settlement: cancel order and refund my money

Review: I placed order #[redacted] on December **, 2014. It was paid immediately by Paypal and accepted by the business. When checking their online site for status of the order, the message states that I have no order with them. I have left four e-mail messages and three telephone messages. All are unanswered. As this order was for two Christmas gifts, it is already late.Desired Settlement: I would like to know the status of the order and/or receive the items immediately.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

I received the refund via Paypal yesterday.

Sincerely,

Review: I ordered merchandise from Luck Jewels on June **, 2013. My credit card was charged June **. According to the company's website, my order has shipped. However, as of today, July **, I have still not received my order. I called the company on 7/** and 7/**. No one answers - can only leave voicemails. I have also emailed the company - again no response. I would like to get the merchandise, but at this point, I am about to contact my credit card and have the charge removed since I can get no response from Luck Jewels re: the delivery problem.Desired Settlement: I would like to have my order resent at no extra charge and for the company to contact me. The original order number was [redacted].

Consumer

Response:

At this time, I have been contacted directly by Luck Jewels.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here] After having the charge removed from my credit card, I finally received this order on 8/*/13. (There was no receipt in the envelope containing the order, and no other contact from Luck Jewels.) However, one of the items ordered was still missing. I have contacted Luck Jewels by e-mail and am awaiting a response.

Thanks!

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I purchased an item from this business on December **, 2013. Order # [redacted] for 175.00. It is March **, 2014 and they never shipped the item. I have called the contact number on the website. I have left multiple messages and sent emails no response ever. not one response. No call back or responded to email.Desired Settlement: Return my money please. cancel the order

Consumer

Response:

At this time, I have not been contacted by Luck Jewels.com regarding complaint ID [redacted].

Sincerely,

Review: I bought two bracelets and did the express shipping and never got them in the mail. I bought this on June **, 2013 and have no sign of the products. I called them several times and just got a answer machine and I also tryed to contact them from email no responds back.Desired Settlement: Would like to get my money Back and because of the problem I would like to get the merchandise to because of the issue

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Luck Jewels.com has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,