Lucky Bakery & BBQ

Explorer Communications [redacted] Revdex.com [redacted] RE: [redacted] - ID# [redacted] Dear Sir or Madam: I am writing in response to the above-mentioned complaintOur records indicate that on January 4, 2014, Ms [redacted] purchased four book ordersAs indicated on our sales receipts, we advise to allow days for delivery of the ordersAt the time that Ms [redacted] had submitted this complaint, she had not yet allowed the proper time stated on our sales receipts for deliveryIt appears that one of Ms***'s orders, for the book titled ' [redacted] ***,' is currently on back order and may be some time before it is available againDue to the circumstances we feel that refunding Ms [redacted] for this order would be an acceptable option in this instanceA check in the amount of $has been enclosed for this purposeMs [redacted] ' other three orders have since been completely processed and were shipped on February 18, Ms [redacted] may track these orders from the following link: http://www[redacted] If you have any further questions please feel free to contact me Sincerely, [redacted]

I am writing in response to the above-mentioned complaintOur records indicate that on February 22, 2014, Ms [redacted] purchased a two year subscription to [redacted] As indicated on our sales receipts, we advise to allow days for delivery of the first issuesAt the time that Ms [redacted] had submitted this complaint, she had not yet allowed the proper time stated on our sales receipts for deliveryWe have confirmed with the publisher that Ms [redacted] order has been processed and begins with the April issueMs [redacted] 's account number with [redacted] is [redacted] and her subscription will expire with the March issueThe address we have on file for delivery is as follows: [redacted] Culver City, CA If you have any further questions please feel free to contact me Sincerely, [redacted]

I am writing in response to the above-mentioned complaint We have looked into Ms [redacted] 's claims and it appears that due to a processing issue, we were unable to fulfill Ms [redacted] 's order Due to this, Ms [redacted] order was completely cancelled on October 24, Ms [redacted] 's check in the amount of$was removed from our deposit schedule and was destroyed for her protection We will be unable to provide Ms [redacted] with a refund as requested in her complaint because her check was never deposited If you have any further questions please feel free to contact me

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowWhen a customer asks for wings the business should not mix the order with other product For several times we discovered duck feet were buried under the pile of wings This is very obvious that they were hiding the feet There is no meat on the feet and why would them be of equal price with the more meaty and tastier wings? As for scaling the weight of the product before putting sauce, the customers must tell them to do so; otherwise, they would deliberately weigh the products with a lot of sauce to generate more profit This is done right before the eyes of the customers Regards,

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Dear Consultant [redacted] This response is for the complaint that occurred on 4/22/2016, the ID is [redacted] On the injury, a customer was unsatisfied on the productsFirst, we sell the duck's wings and feet at the same price; there is no different between each otherAnd also, we always scale the weight of all products before putting the sauce onIf the customer is still not feeling fair, he or she can come back, and we can scale the same amount, so he or she can compare to see if there is any different Thank you and have a nice day! Sincerely, [redacted] Lucky Bakery & BBQ W National Ave Milwaukee WI

I purchased a two year subscription to [redacted] through a college that was going door to door selling subscriptions to earn money for a trip to Spain Immediately, I began to receive notifications that my subscription from this magazine was set to expire, and that I needed to renew I called [redacted] ***, who told me that this company only paid for one year effective January 1, 2014, and not the two years that I paid forI was informed by [redacted] that they did not have anything to do with outside orders, and I was then given a different telephone number for [redacted] who then gave me another contact that was only available through a website owned by Explorer Communications, [redacted] The only support offered by this website is to fill in a form and hope that they will return your emailAfter completing this form,and clicking on the send button, a window popped up stating that they were unable to process my request I began the process over, and over againI am not searching the website, " Get Human", hoping to find a way to contact this company Bottom line? NEVER do business with any company of this type

I am writing in response to the above-mentioned complaint. [redacted] order has been completely processed and was delivered on 10/02114. The recipient that [redacted] order was sent to is as follows: [redacted] ***... [redacted] may confirm delivery of his order at the following link: [redacted] . If you have any further questions please feel free to contact me.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.When a customer asks for wings the business should not mix the order with other product For several times we discovered duck feet were buried under the pile of wings This is very obvious that they were hiding the feet There is no meat on the feet and why would them be of equal price with the more meaty and tastier wings?As for scaling the weight of the product before putting sauce, the customers must tell them to do so; otherwise, they would deliberately weigh the products with a lot of sauce to generate more profit This is done right before the eyes of the customers.
Regards,

Dear Sir or Madam:
I am writing in response to the above-mentioned complaint We have looked into Ms***'s claims and it appears there was an error inthe processing of her order You see, it appears that her mailing
address was incorrectly recorded in our systems Due to the circumstances,we feel that the best resolution to this matter would be to refund Ms*** for the total purchase amount of her order A refund check inthe amount of
$has been issued and will be mailed directly to Ms*** If you have any further questions please feel free to contact me
Sincerely,
*** ***

Explorer Communications ** *** *** *** ** ***
Revdex.com *** * *** ** *** ** ***
RE: *** *** -ID#***
Dear Sir or Madam:
I am writing in response to the above
mentioned complaintOur Records indicate that on January 29, we received mailed requests to cancel all seven of Mr***'s orders; we then sent a letter the same day requesting proof of payment in order to process Mr***'s refundMr*** may disregard the letter we mailed as we will be happy to accept this complaint as Mr***'s proof of payment needed to process his refundA check in the amount of $has been enclosed for this purposeIf any additional information is needed please feel free to contact me
Sincerely,
*** ***

Dear Si r or Madam:
I am writing in response to the above-mentioned complaint We have looked into Ms***'s claims and it appears there was an error in the processing of her order Due to the circumstances, we feel that the best resolution to this matter would be to
refund Ms*** for the total purchase amount of her order A refund check in the amount of $has been issued and will be mailed directly to Ms*** If you have any further questions please feel free to contact me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I received the check then when I deposited the check the company did not have the funds in their account so that check now has cost me in fees plus I never got the now I feel the company owes me in a cashier check because they do not have the funds to cover the checks they send out
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
Thank you I received Ck *** dated 2/20/(interesting date) in the amount for $77.00. As I indicated in my last e-mail I want to returned the three books I received because of all the reasons I mentioned in that e-mailed. Most of all because the books are not worth the amount they charge for them nor the addition $for each book for shipping nor are they what they were represented to be. That means I want to return these books I have and have a refund of $sent to me now. Unless I hear otherwise from you I will assume you will handle this with Mr*** of Explorer Communications. Thank you, *** ***

I am writing in response to the above-mentioned complaint.   We have looked into Ms. [redacted] 's claims and it appears that due to a processing issue, we were unable to fulfill Ms. [redacted] 's order.  Due to this, Ms. [redacted] order was completely  cancelled  on...

October 24, 201 3. Ms. [redacted] 's check in the amount of$59.00 was removed from our deposit schedule and was destroyed for her protection.  We will be unable to provide Ms. [redacted] with a refund as requested in her complaint  because her check was never deposited.  If you have any further questions please feel free to contact me.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear I returned the package, unopened, to the business per the email message sent to me from the business (see below) on October 17, 2014 at 9:37:26 AM MST.  In addition, I sent the required receipt and copy of the check and requested a refund.If you are unhappy with your purchase, simply send the book to the address on the return label with a copy of your sales receipt, a front and back copy of the check that you used to pay for the order, and some indication that you are returning the book for a refund.  At this time, your refund request will be processed. If you have any more questions, comments or concerns please feel free to contact us. Thank you, [redacted] The supporting documents are attached to this email.  I have not received a refund nor have I heard from the company.Regards,[redacted]

I am writing in response to the above-mentioned complaint.  We have been in direct contact with Ms. [redacted] and have looked into her claims.  It was determined  that there was an error in the processing of her order.  Snowboarder Magazine I s no longer available through Explorer...

Commun icati o ns so Ms. [redacted] was offered a choice of replacement magazines.  Ms. [redacted] has accepted our offer and has selected to receive Inc Magazine and [redacted] in place of her original order of [redacted] Magazine.  We have entered Ms. [redacted]'s choices for processing and would expect delivery of her first issues within 8-12 weeks from the date of this letter.  If you have any further questions please feel free to contact me.Sincerely,
[redacted]

Orders magazines one check, one cash on Oct 2013. It is now, March 2014. Now magazines, and they said that they will not refund.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,[redacted]

Dear Consultant [redacted]This response is for the complaint that occurred on 4/22/2016, the ID is [redacted]. On the injury, a customer was unsatisfied on the products. First, we sell the duck's wings and feet at the same price; there is no different between each other. And also, we always scale the...

weight of all products before putting the sauce on. If the customer is still not feeling fair, he or she can come back, and we can scale the same amount, so he or she can compare to see if there is any different. Thank you and have a nice day!Sincerely,[redacted]Lucky Bakery & BBQ11078 W National Ave Milwaukee WI 53227