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Lucky Boyz Limo

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Lucky Boyz Limo Reviews (2)

Complaint: ***
I am rejecting this response because:Mr*** should have contacted me as the cardholder to determine if it was acceptable to charge me cardNot just assume that the "groom" has contacted me and that I have approved such a transactionHe knew from his experience that he was dealing with intoxicated individuals and to take the word of someone who was possible under the influence to the point of possibly being not of sound mind is not good business practiceThis would not have occurred if he took the time to contact the card holder, which is myself, and determine if the charge could be chargedHe just decided that the extra hour would benefit himself and so he went ahead and let it occur because it was no harm no foul on his partMr*** has also stated to me that I should have the person who called him pay me back or that I should give him the information and he will charge them but if he doesn't even know who called him how am I supposed to determine thatNo one from the party has come forward to state that they contacted the limo company to ask for another hour He stated it was the groom but there were several gentlemen on that bus and any one of them could have called stating they were the groom just as they could have stated that they got ahold of me and that I approved the extra hourSo I have to be penalized for Mr*** not obtaining my permission to charge my card. Article Section 30-16-Fraud paragraph A, states that fraud consists of the intentional misappropriation or taking of anything of value that belongs to another by means of fraudulent conduct, practices or representationsBy this definition Mr*** is guilty of fraudulently charging my card He did not have my permission for any other charges than the original amount and yet based on the word of another he took it upon himself to go head and make the transaction anyway If this is his regular business practice I wonder how many other individuals he has done this to.Mr*** should have to refund me for the amount he charged without my permission and hopefully in the future he will obtain the proper authorization before just charging another's credit card
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

9/17/15 Ref: ID #*** To whom it may Concern, I am responding to a request for information related to the ID# above dated September 1, The client *** *** had reserved two vehicles from Luckyboyz Limos on or about 6/6/from the hours of 9:00PM to 11,:00PMOne
vehicle was assigned to the females and the other to the males as this was a wedding group that had requested to go out Bar Hopping. At or about 11:25PM our dispatchreceived a call from the Groom to be requesting a rate to extend their vehicle by (1) one hour and was quoted the additional rateHe stated to the dispatch that he would call back shortly if they were going to extend the 11:00PM drop off time to 12:00AMAt or about 11:30PM a call was received by dispatch requesting an extension of the original drop time by (1) one hour to 12:00AMDispatch then notified the chauffeur that the client had extended their service. Upon dropping the clients (Male Group) off and returning to the fleet yard the chauffeur while checking the vehicle found the presence of VOMIT in the back of the busSpecial precautions have to be taken to clean and sterilize human waste when it occurs in our vehicles. Therefore the clients CC was charged the following morning for the additional hour of use and the cleaning of the vomit in the bus in the amount of $As stated in the reservation agreement the client clearly agrees to additional cleaning charges above and beyond useVomit and human waste are not considered use and or wear and tear. Please feel free to contact us should you require additional information. Steve G***

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Address: 303 Arvada Ave NW, Albuquerque, New Mexico, United States, 87102

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