Lucky Car Store

Initial Business Response / [redacted] (1000, 5, 2017/02/08) */ Mrs [redacted] , we are sorry to hear you are not satisfied with your purchaseUnfortunately the vehicle was purchased "AS IS"We allow all customers the opportunity to have vehicles inspected by their mechanic prior to purchaseA year old vehicle could possibly have bondo but it would not be used to hold a vehicle togetherIf you would like to call our General Manager [redacted] @ ***XXX-XXXX he would be more than happy to assist you with finding a repair facility close to you to look at the issue you are having with your headlights Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/02/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) I believe that the "as is" aspect of it pertains to the little things that are wrong with the vehicle such as: the broken seat belt, broken back windshield wiper, the broken back glass lock, the broken seat back, the chip in the windshield, the radio that randomly shuts off, the tire that goes flat every other day, and the tire pressure sensor that is brokenThe thing I have a problem with is the fact that the vehicle is not safe for me to drive my two toddlers and newborn around in because the whole under body is so rusted out that the running board is on the verge of falling off, the headlights that randomly shut off while I am driving, and the steering column and break pedal that shake horriblyI don't understand how anyone with a conscience could make a mother of three small children be stuck driving a vehicle that is so unsafeI have been nothing but civil and have not once raised my voice or used profanity but I am just appalled how heartless some people can beWe have put over $in repairs for the small things and I am not even asking for compensation for thatI just want to return the vehicle and get back the money that we paid for itI am just asking you to please look in your heart and do the right thing Final Business Response / [redacted] (4000, 11, 2017/02/21) */ WE WOULD BE MORE THAN HAPPY TO EXPLORE ALL OPTIONS WITH THE CUSTOMERPLEASE JUST CALL OUR OFFICE AT XXX-XXX-XXXX AND MR [redacted] CAN ASSIST YOU