We are sorry to learn of this dissatisfied customerWhen the customer came in with the defective product he was offered the same model in exchangedHe appeared to be satisfied with the exchange at that timeWe strive to uphold excellent customer serviceWe would like to make this situation right for our customer, and offer the customer a full refund of the purchased price
We are sorry to learn of this dissatisfied customerWhen the customer came in with the defective product he was offered the same model in exchangedHe appeared to be satisfied with the exchange at that timeWe strive to uphold excellent customer serviceWe would like to make this situation right for our customer, and offer the customer a full refund of the purchased price