Initial Business Response / [redacted] (1000, 6, 2015/08/11) */ Contact Name and Title: [redacted] , owner Contact Phone: XXX-XXX-XXXX Contact Email: ***@luckymojo.com The package was shipped on July 25, and delivered on July 27, at 7:am to a parcel locker located in the customer's locationPerhaps the customer is unaware of it having been delivered to the lockerThe complaint was made after proof of delivery was received
Initial Business Response /* (1000, 5, 2015/07/17) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@luckymojo.com
Mr*** ordered via our web-cart site on July 9, When the charge was attempted in 7/9/it was declined, indicating a mismatch
between the customer's street address and the zip code
The customer's phone number as provided on the order was called by Jason on July 9, and the customer was informed that his card declined, but that his bank might put a hold on the funds for a period of time which only the bank can determine, and he should contact them for details
Mr*** appears to have misunderstood, and thought that he had been charged, and wanted a refund
No charge was ever madeThe order was cancelledThis business does not sell customer data
Initial Business Response /* (1000, 6, 2015/08/11) */
Contact Name and Title: [redacted], owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@luckymojo.com
The package was shipped on July 25, 2015 and delivered on July 27, 2015 at 7:54 am to a parcel locker located in the customer's...
location. Perhaps the customer is unaware of it having been delivered to the locker. The complaint was made after proof of delivery was received.
Initial Business Response / [redacted] (1000, 6, 2015/08/11) */ Contact Name and Title: [redacted] , owner Contact Phone: XXX-XXX-XXXX Contact Email: ***@luckymojo.com The package was shipped on July 25, and delivered on July 27, at 7:am to a parcel locker located in the customer's locationPerhaps the customer is unaware of it having been delivered to the lockerThe complaint was made after proof of delivery was received
Initial Business Response /* (1000, 5, 2015/07/17) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@luckymojo.com
Mr*** ordered via our web-cart site on July 9, When the charge was attempted in 7/9/it was declined, indicating a mismatch
between the customer's street address and the zip code
The customer's phone number as provided on the order was called by Jason on July 9, and the customer was informed that his card declined, but that his bank might put a hold on the funds for a period of time which only the bank can determine, and he should contact them for details
Mr*** appears to have misunderstood, and thought that he had been charged, and wanted a refund
No charge was ever madeThe order was cancelledThis business does not sell customer data
Initial Business Response /* (1000, 6, 2015/08/11) */
Contact Name and Title: [redacted], owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@luckymojo.com
The package was shipped on July 25, 2015 and delivered on July 27, 2015 at 7:54 am to a parcel locker located in the customer's...
location. Perhaps the customer is unaware of it having been delivered to the locker. The complaint was made after proof of delivery was received.