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Luedtke-Storm-Mackey Chiropractic Clinic, S.C.

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Reviews Luedtke-Storm-Mackey Chiropractic Clinic, S.C.

Luedtke-Storm-Mackey Chiropractic Clinic, S.C. Reviews (4)

Dear Mr***,We do apologize you were not satisfied with your customer experienceOur tracking information shows your order was delivered on February 9th at 12:13PMAdditionally, we have refunded your full order amount back to your payment methodThe reports you referenced in your last response took place under prior ownership and customer serviceWe do care about customer satisfaction very much, and will continue to strive for an exceptional customer experienceSorry again for any inconvenienceSincerely,Rejuva Naturals Customer Service

February 8, 2016 Revdex.comSUBJECT: Response to the Business ResponseFirst, I would like to thank the Revdex.com for your timely action with regard to my filed complaint.Unfortunately, the response offered by Rejuva Naturals, LLC includes inaccurate, and misleading information My spouse and Mother-in-law witnessed my order with the company on December 30, At that same time, the telephone sales agent (Value Plans.com) processed an "up-sale" from me for a membership, which my credit card was also used by the same telephone sales agent to complete the additional transaction on December 30, 2015.It is apparent that on January 17, 2016, when I called a special post-sale telephone number ***) not published in their literature and provided by the sales agent to me on the December 30, at point of sale to check on my undelivered order, the customer sales representative then created a sales data-base OMS entry that improperly depicts the sale occurring on the January 17, rather than on December 30, 2015.Based on my experience with this company to-date, I took the liberty to investigate whether other customers of this firm had experienced the same lack of veracity by this company As you, yourself, can discover on-line, there have been many individuals that have undergone the same deceitful experience when ordering the same product from Rejuva Naturals, LLC.It is my sincere hope that others, especially those veterans having served this nation, will not have to be additional victims of this firm and its illicit sales practices Please feel free to publish this complaint and to contact me should you need additional information.Please see the attached sample complaints...Sincerely,*** *** *** *** (Ret)

Rejuva Naturals LLC...

                                        ... [redacted]
                                        ... [redacted]                                         ...                                         ... February 8, 2016                                         Revdex.com 1010 E Missouri Ave Phoenix, AZ 85014-5299             Re: Complaint # [redacted] To Whom it may concern:             Mr. [redacted] initially ordered Dyflogest on 1/17/16. Mr. [redacted] states he ordered on 12/3015. We have no record of this customer calling either inbound sales line or the customer service phone line prior to 1/17/16. I have attached a screenshot of his order info, with date of order and order number referenced in complaint shown. The label for delivery was created on 1/18, however there was a delay in the actual shipment. The shipment was picked up on 2/5/16 and is currently scheduled for delivery by 2/11/16, although likely it will arrive sooner as it is in Phoenix, AZ currently. Please reference tracking info here: https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=[redacted] Please let us know if any additional information is required. Thank you for your correspondence and we appreciate that this issue will be noted as resolved.                                                     ... Sincerely,                                         ...                        Rejuva Naturals Customer Service Tell us why here...

Dear Mr. [redacted],We do apologize you were not satisfied with your customer experience. Our tracking information shows your order was delivered on February 9th at 12:13PM. Additionally, we have refunded your full order amount back to your payment method. The reports you referenced in your last response took place under prior ownership and customer service. We do care about customer satisfaction very much, and will continue to strive for an exceptional customer experience. Sorry again for any inconvenience. Sincerely,Rejuva Naturals Customer Service

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Address: 5725 N Scottsdale Rd, Fitchburg, Wisconsin, United States, 53713-3187

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