Lug Nutz Truck & Auto Service, Inc.

we received the following from the business regarding this
complaint:https://www.napaonline.com/napa/en/search/Steering-Suspension/Suspensi...⇄ *** ***,It's come to my attention that a customer has complained about our findings on a state vehicle inspection we performed . His Dodge truck was found to have excessive lateral play in a lower left ball jointIt also was failed for excessive lash in its steering gear and left outer center link end playUpon receiving your first letter we contacted the Utah Highway Patrol and an inspector came and let us know that the Dodge truck was taken to Tire Pros on Bluff street stGeorgeThat location passed his truck with the failing parts and wrote on the inspection that Mr*** received that his ball joints were loose but just gave him an adviseMr*** stated, "Unfortunately my 4xtruck does not have ball joints." How could he make that statement? He had in his hand his inspection that specifically mentioned his loose ball jointI've included pictures of a Napa auto parts website that shows specific ball joints for his Dodge truckThe Highway Patrolman investigating this will be contacting Mr*** and the inspection station that illegally passed his truck. I'll send you more when the Highway Patrolman informs us of his findings . Thank you, Todd E*** Owner Lug Nutz Truck and Auto Inc