Lumenati

We are working on a Kickstarter projectThe way that a Kickstarter project works is that backers pledge money so that creators can continue the R&D process to create the product that the envisionedWe are doing exactly thatWe've shared an update on our exact status complete with delivery datesThere was zero attempt from Mr [redacted] to approach us with any inquiries as to where we are in the creation process before he rudely attacked us via social mediaHis actions can be categorized as Slander as he has done his absolute best to deface our company publiclyWe've offered him his money back and have the right to refuse service to anyoneEspecially customers who are harassing usWe have issued a full refund and have no more to say on the matter

Revdex.com:
I accept but do not agree with the company statements because they are misleadingI attempted on multiple occasions to request additional information as many other have with NO resolutionThe only answers were "an update is coming soon" If you'll note the "exact date" provided in the companies response was published after my inquiry and are only estimated datesIn addition the owner *** *** has contacted authorities and is pressing charges against me over the "attack" I made on social mediaEverything that was said I have already sent to you and am being 100% transparent, if you believe that to be an attack please let me knowAll this said since they have refunded my money and have the right to refuse any customerSo in reference to complaint ID ***, I find that this resolution is satisfactory to me
Sincerely,
*** ***

We are working on a Kickstarter project. The way that a Kickstarter project works is that backers pledge money so that creators can continue the R&D process to create the product that the envisioned. We are doing exactly that. We've shared an update on our exact status complete with delivery...

dates. There was zero attempt from Mr. [redacted] to approach us with any inquiries as to where we are in the creation process before he rudely attacked us via social media. His actions can be categorized as Slander as he has done his absolute best to deface our company publicly. We've offered him his money back and have the right to refuse service to anyone. Especially customers who are harassing us. We have issued a full refund and have no more to say on the matter.