Sign in

Luminous Flooring

2777 Kings Crossing Dr, Barnhart, Missouri, United States, 63012-1163

Sharing is caring! Have something to share about Luminous Flooring? Use RevDex to write a review

Luminous Flooring Reviews (%countItem)

Luminous Flooring did an excellent job on our hardwood floors. At this point they've refinished every inch of wood flooring on the first floor of our house and even installed an entire room that was not originally wood. It all looks fantastic and matches perfectly. We will definitely be working with them when we renovate our second floor.

We had site finished oak floors installed by Luminous Flooring in seven rooms, as part of a renovation. They thoroughly explained the process before they started, and updated us every day as to what would be done that day and in the future. They were careful of our belongings, covering before sanding, vacuuming during and after. They were courteous to other subcontractors working in the same area at the same time. The installers were professional and courteous to everyone. We asked many questions, sometimes the same ones more than once, and were always met with a thorough and courteous answer. Matt, the owner was always reachable. He also worked on the weekend if needed. The final result is stunning. We are extremely pleased and visitors always compliment the floors. Other subcontractors, who see wood floor installation regularly in their line of work, have said these are the best they have ever seen. We highly recommend Luminous Flooring.

Luminous Flooring Response • Nov 25, 2019

We are so very happy that you are enjoying your new floors! Thank you for leaving such a positive review. It was a pleasure to work with you. Thank you again!

If you want exceptional service and workmanship, Luminous Flooring is the place to call. I was impressed from the first appointment through the finish. Everyone who did the work was polite, professional and answered any and all questions I had. LOVE my refinished hardwood floors!! Great job!

Luminous Flooring Response • Nov 25, 2019

We are so pleased to hear you are enjoying your newly refinished floors! It was a pleasure working with you. Thank you for the positive review!

I couldn't be happier with my newly refinished floors! The whole Luminous Flooring team exceeded my expectations - the price was fair, the service was exceptional, and the finished product blew my mind! There were some repairs needed where the house had settled around a support beam running the length of the entire 2nd floor (it's almost 100 years old). Not only did they use age appropriate boards for the repairs, they made it look like nothing had ever settled - the floors are flawless! Thank you, Luminous, for helping me restore and preserve my new home. You do beautiful work!

Luminous Flooring Response • Nov 25, 2019

Thank you so very much for allowing us to restore your hardwood floors. We are so pleased to hear we exceeded your expectations! We hope you enjoy your beautiful floors for many years to come. Thank you again!

I hired Luminous Flooring to refinish the floors in my living room, dining room, family room, entry hall and hallway to the bedrooms. They replaced my entry hall with the white oak to match the rest of the flooring they were refinishing. They also replaced my kitchen floor.
This was a wonderful experience. ***, the owner, was such a pleasure to work with. At any point when I contacted him, he immediately responded. One crew came out in February to replace the linoleum in my kitchen with *** flooring. The floor is quiet, warm and soft. I am very happy with the product and the crew did an excellent job in just a few hours.
In March they started on the refinishing/replacing, Matt had this scheduled out perfectly. It seemed he had crews of 3-4 people and they all specialized in something different. The first crew removed all of my furniture into the garage and they began covering my window treatments, ducting, bookcases, etc. The next crew showed up to sand, another crew to stain and the last crew to put on baseboards. The floors turned out amazing and the baseboards really looked great. By the end of the week, everything was complete except for the floors because they needed to sit before putting the furniture back. On Monday they arrived on time again to take care of that.
I have done a lot of home improvements and this had to be the smoothest operation I have ever seen. When I received bids from other companies, they did not move furniture or replace baseboards and still charged the same amount of money. Hiring Luminous again would be a no-brainer. I trusted and liked all the men that came to do the work and it was a pleasant experience. I highly recommend them.

Matt came out on 3/3/19 to look at some repair work and possible replacement of entire house in wood flooring. He said he would get me an estimate right away. Follow up on 3/23/2019 and said he was in Florida and just got back, but would get me an estimate right away. Third follow up call was made on 4/1/2019 and tells me he's been real busy and he's going to pass on the job. Then stalls and says he will work on it today. Today is 4/3/2019 and nothing. I'm sure if you keep treating potential customers the same way as me, you'll have plenty of free time available for getting bids back in a timely manner. Thanks for a waste of a month.

Luminous Flooring Response • Apr 11, 2019

Matt did come out for a free estimate to look at a small repair job and bedroom install on Saturday March 9th. At that time Luminous Flooring was at least a month out on the schedule. The customer expressed interest in discounted products and services at that time. We were not asked to bid out an entire house floor replacement as stated by Mr.. It was a parque board replacement, a small detailed job. We did fail to get the free estimate over in a timely fashion due to an out of town trip. When Matt spoke with Mr. towards the end of March he apologized for taking this time, which is not typical, but also told him we were not in a position to discount services or accomplish the job in a timely fashion.
Luminous Flooring has never been hired, paid or contracted by Mr..

We love our refinished oak floors and vinyl kitchen floor installed by Luminous Flooring. It was done in a timely manner, with attention to detail, and great workmanship. The crew is well trained, cleaned up after their work and were polite and very helpful. My husband and I would highly recommend their services.

Luminous Flooring Response • Feb 02, 2019

We are so pleased that you are happy with the service as well as your new floors! It was a pleasure working with you. Thank you so much for your business!

From start to finish my experience with Luminous Flooring was GREAT!--They were able to schedule my appointment for measurements quickly-They were super helpful in the decision process of picking out my flooring--the cost was $3000 less than another estimate (and that included working with my stairs)-they arrived when scheduled to install my flooring-while there they WORKED, no goofing around--were always very professional and best of all? I LOVE MY FLOORS!!! I am so glad I found Luminous Flooring and HIGHLY recommend them if you are interested in flooring.

Luminous had our floors done in 2.5 days and they look absolutely incredible! Their team was punctual, friendly, and very professional, and their prices are very handsome, as well. Highly recommend!

We were very, very pleased with the job done by Luminous Flooring. Their bid was the best we received for the job; they found the material we needed; the job was done on time; and the workers were very professional and polite. I would highly recommend them.

Luminous Flooring Response • Jan 08, 2019

We are so pleased that you are happy with the service as well as your new floors! It was a pleasure working with you. Thank you so much for your business!

I couldn't be more pleased with the work of Luminous floor from start to finish. This was a project on an old house built in 1934 and I was just hoping for it to be clean and fresh looking they were beyond nasty. I was just going to chalk the stains and marrs up to character, but they replaced and repaired boards and helped pick a stain that blended in the discoloration without being to dark two rooms needed new flooring mixed with the old and they feathered in the boards beautifully. They accomidated us with some extras that weren't in the schedule everyone was professional and polite and very informative. Thank you so much it looks brand new.

Luminous Flooring Response • Dec 11, 2018

We are so happy you are pleased with your hardwood floors!! It was a pleasure doing business with you. Thank you again!

Check fields!

Write a review of Luminous Flooring

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Luminous Flooring Rating

Overall satisfaction rating

Address: 2777 Kings Crossing Dr, Barnhart, Missouri, United States, 63012-1163

Phone:

Show more...

Web:

This website was reported to be associated with Luminous Flooring.



E-mails:

Sign in to see

Add contact information for Luminous Flooring

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated