Luna's Upholstery

Business states that consumer asked for the same color of the original upholsteryConsumer was happy with the work at the time of departureCustomer then came back disputing the color saying that was not the original colorBusiness kept and still has a piece of the original upholstery to confirm
the actual colorConsumer was adamant about switching colors but wanted it done at no cost to herUnfortunately, her initial request was for the same original color and that is what was provided to herShe has informed us that the actual work was good, it is just the color that she did not likeIf she had specified the initial color at the beginning then that is what would have been providedBusiness states that they have a variety of colors,including the one she now wants, and would be more than happy to replace the upholstery at consumer cost

Business states that consumer asked for the same color of the original upholsteryConsumer was happy with the work at the time of departureCustomer then came back disputing the color saying that was not the original colorBusiness kept and still has a piece of the original upholstery to confirm the actual colorConsumer was adamant about switching colors but wanted it done at no cost to herUnfortunately, her initial request was for the same original color and that is what was provided to herShe has informed us that the actual work was good, it is just the color that she did not likeIf she had specified the initial color at the beginning then that is what would have been providedBusiness states that they have a variety of colors,including the one she now wants, and would be more than happy to replace the upholstery at consumer cost