Lupita's Fashion

Consumer states that the business has contacted her directly and provided her a refund for the non-delivery of the dress that was pre-ordered and pre-paid forEven though the business did resolve this specific matter, the consumer would like to let the Revdex.com know that this is an ongoing issue with this business based on other consumer experiences and does not know if those situations have ever been resolvedThey take orders and payment for dresses they later cannot deliver onBasically she is promising consumers dresses that she cannot provide and ends up giving the consumer a substitute dress that is not the one paid for

Consumer states that the business has contacted her directly and provided her a refund for the non-delivery of the dress that was pre-ordered and pre-paid forEven though the business did resolve this specific matter, the consumer would like to let the Revdex.com know that this is an ongoing issue with
this business based on other consumer experiences and does not know if those situations have ever been resolvedThey take orders and payment for dresses they later cannot deliver onBasically she is promising consumers dresses that she cannot provide and ends up giving the consumer a substitute dress that is not the one paid for

Basically- I disagree with her response because the allegations are falseI did not make racial commentsI did not insult her or questioned herI was lied to,I was cheated and deceived She made promises and did not follow through- Poor service, Unfair business practice, Unjust treatment by avoiding us, the customers*** made a mistake on promising a dress she was not able to orderBlamed the designer once we demanded the dressShe does not need to be in business to deceive more clientsShe took our money and had to fight to get it backMisinformed us of the order, Then failed to inform us when she agreed to change dress*** didn't care what the customer wanted she was pushing us to order a different dress the end of June when she had no more excuses to provide us withHer business should be investigated and possible license revoked due to promises she can't follow and advertisement

The person making the complaint, *** ***, is and never was a customer of mineIt appears that her sister, *** ***, paid ($- dress, and $towards the total packet) for a deposit towards a packet that included a dress of her choosingThe dress was to arrive around August 10th, as verbally stated to the customer(s)She came to my business to change the dress - she wanted a more expensive dress valued at $3,as quoted by another business (she brought a picture of it to me)The packet that included the original dress was valued at $She wanted the new dress but not pay the higher priceI was unable to satisfy her request, but she still wanted me to do the rest of the party decoration*** *** became very upset and verbally abusive to me (in front of a friend, who was visiting me)She stated that I was an illegal alien who was taking jobs from AmericansShe called me a bh and other such wordsHer behavior was racist, and uncalled forShe assumed that I was an illegal alien - not true, and none of that matters regarding the transaction in questionDue to this behavior, I canceled the order and gave *** *** her deposit money back - cash (as stated by customer in this complaint)I would like for my record at Revdex.com to be clear of all negative comments pertaining to this matter