Luque's General Renovations

Review: While renovating an apt. kitchen, work was initially measured incorrectly. Thus, the framing had to be redone quickly in order to get correct fit for stove and counter tops. In order to quickly redo the work, faulty installation of kitchen cabinets resulted. Four years later, while standing in our kitchen, the cabinet tipped off the wall from the top, opened, and all glass contents crashed down on the occupant. Everything was broken and occupant was standing ankle-deep in broken glass. When a building handyman and another contractor and an insurance adjustor examined the installation of the cabinets, they saw that they were never attached to side walls. In addition, top attachments were held by adhesive tape. Yes, tape. Photos plus witnesses prove that this is accurate. Many attempts to reach [redacted] were fruitless; he refused to return any and all phone calls. We had no recourse, after trying to settle this with [redacted], to file this complaint with Revdex.com.Desired Settlement: We hold [redacted] responsible for faulty installation of cabinets, resulting in the hiring of a contractor to re-install cabinets correctly. In addition, [redacted] is responsible for the replacement of all lost glassware and the cost of repairing the damage to the tile floor and adjoining cabinets and stove hood. He is responsible to the owners for the loss of insurance deductible to deal with repairs and damage.

Consumer

Response:

At this time, I have not been contacted by Luque's General Renovations regarding complaint ID [redacted].Sincerely,[redacted]