Lustig, Glaser & Wilson, P.C.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Regards,
[redacted]

The issue raised by [redacted] was the result of an error on our part in accurately inputting the payment arrangements made with our office.  For this we sincerely apologize.  We have since communicated with [redacted] and corrected the error, re-establishing the installment settlement...

arrangement on mutually agreed upon terms.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

**. [redacted] indicates that the last payment on his account we are now handling for collection was made on January 28, 2009.  For purposes of this response I will assume **. [redacted]’s allegation regarding the date of his last payment to be correct.  **. [redacted] correctly cites [redacted]...

[redacted] as the controlling statute of limitations governing the time by which legal action must be initiated seeking collection of an account such as his – a credit card account - as a result of his subsequent default in making periodic payments on the account as required by his credit card agreement.  The time requirement set forth in [redacted] is 6 years after the cause of action accrues.  In this instance the cause of action accrued after Ms. [redacted] failed to make further payments.Our records indicate that the legal action required to be initiated within 6 years following default was filed by prior counsel on May 11, 2009 – less than 4 months following **. [redacted]’s default and well within the 6 year period set forth in [redacted].  According to the court’s docket – a copy of which I’ve included with this response together with the documents on file there- **. [redacted] filed an Appearance as well as an Answer in the action filed in May, 2009.  In his Answer **. [redacted] admitted that he owed [redacted] $4,335.58, that he could not currently make payments as required and proposed to pay $10 per month without further interest or other charges and to increase his payments once his finances improved.  Thereafter **. [redacted] made no attempt to make the payments he indicated in his Answer he would make.  The court’s records reveal that on December 21, 2009 the court entered Judgment against **. [redacted] and in favor of our client [redacted] in the amount of $4,335.58, exactly the amount he admitted was owed in his Answer.  Following the entry of judgment **. [redacted]i failed to make any effort to satisfy this judgment that entered against him.Once a judgment such as the one which entered against Ms. [redacted] enters it is enforceable for the following 20 years pursuant to CT Gen Stat s. 52-598.  The 6 year limitation period set forth in CT Gen Stat 52-576 is no longer controlling and instead the 20 year period set forth in [redacted] applies.  The judgment obtained against **. [redacted] on December 21, 2009 is therefore enforceable against him until at least December 20, 2029.**. [redacted]’s legal analysis of the interplay of the various provisions of Connecticut law relating to the statute of limitations is simply erroneous.  It is suggested that he engage the services of competent legal counsel to verify the information provided herein should he have any doubt regarding its accuracy.

Attached is a copy of the response - including attachments - mailed to Ms. [redacted] in response to her comments of 3/22/2018.  Again, it is important to note that Lustig, Glaser & Wilson is NOT a reporter of information regarding consumer accounts to ANY credit bureau.  To the extent that information regarding the account in question appears on Ms. [redacted] credit bureau reports it is respectfully suggested that she utilize the dispute process established by each of the credit bureaus to correct any errors she believes appear on her reports.  Since Lustig, Glaser & Wilson, P.C. has never reported any information on Ms. [redacted]' account to any credit bureau it is beyond our power to update or remove any information she may believe is not accurately reported by others.

Revdex.com:if you are the company that holds and furnishes all account information to the "client" that you represent then it is with merit that you are the furnished of the account balances when requested . If for any reason that the agreement signed and dated does not meet your satisfaction of the account being accepted as paid in full then during the phone call that should have been stated . As I have been updated from each credit bureau with information being reported by your company that the amounts have changed in several occasions. The documents that have been sent to me after the original signed agreement also stated otherwise to your beliefs .I would like an itemized statement from your firm since payment was made to you for which the entirety of the payment that was applied . Including any finance charges ,taxes,fees and any statements pertains to which payments were made to your client for this account.  As the dismissive tone will not divert me from seeking the clear understanding as to why your account of this being cleared and approved by another attorney does not reflect across the board with your entire operation and those you represent . Thank you for your time and I look forward to hearing from you again all calls were recorded and after speaking with both representatives on your firm this should have been resolved and updated somewhere something has been miscommunicated .
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
 
Regards,
[redacted]

I have reviewed the complaint of Mr. [redacted] and provide the following response based on a review of our records.On 9/30/2016 at 9:31 AM a call was placed by our office to ###-###-####.  At the time we believe the number was used by another individual with the same last name who had business...

dealings with one of our clients. The call went unanswered and we did not speak with anyone. Approximately 20 minutes later we received an email from Mr. [redacted] advising that we had reached a wrong number and directing us not to call again.  We immediately removed the number from the account with which it had been associated and placed Mr. [redacted]’s telephone number on our internal “Do-Not-Call” list to prevent calls from being placed to that number in the future.Contrary to Mr. [redacted]’s assertions we made only a single call to ###-###-####, not multiple calls. Additionally, no calls were placed to ###-###-#### after Mr. [redacted]’s email was received directing that no further calls be made.We sincerely apologize for any inconvenience our call may have caused Mr. [redacted] and his family. [redacted] Wilson - Managing Attorney[redacted]

I have reviewed the consumer's complaint.  I find no record that we have previously informed that we have been calling the wrong number seeking to reach the individual we are seeking to reach.  Based on the information provided in the complaint I have removed the telephone number from...

our account records and have placed the number on our internal Do-Not-Call list.  We sincerely apologize for our error and for any inconvenience caused.

My debt has been paid in full, payments were made according to our agreement, I have ALL documentation and cancelled checks proving the debt has been satisfied yet I received a letter stating there is a balance due. This is incorrect.