Initial Business Response / [redacted] (1000, 10, 2016/02/24) */ Received business response via e-mail to Revdex.com, including PDF showing title transfer (attached) "The Nissan Rouge that [redacted] traded in to Luther Brookdale Mazda Mitsubishi on 6-8-was sold on 9-2-The transfer was done on 11-6-in IowaThe speeding ticket was paid on 1-20-16, after we were made aware of itI have attached documentation of both of these eventsI apologize that it wasn't handled in more of a timely manner and that the customer wasn't kept better informed If you should have any questions or need additional information please call me at [redacted] Thank you, Tammy Tammy [redacted] Controller Brookdale Mazda Mitsubishi [redacted] Brooklyn Center, MN Phone [redacted] Direct [redacted] Fax [redacted] " Initial Consumer Rebuttal / [redacted] (2000, 12, 2016/02/24) */ Left VM for Ms [redacted] , advising that case will be closed 'Resolved.' Explained that if Ms [redacted] feels the matter has not been resolved to her satisfaction, can contact Revdex.com to have case re-opened for follow-up, if necessary
Complaint: [redacted] I am rejecting this response because:The vehicle has been in for service againNow we are waiting for replacement screws that were stripped during adjustments made by Luther servDeptI have also contacted the National Service for dispute settlement.They have deemed my case eligible for ArbitrationThe Mitsubishi Dispute resolution processIf there is any thing that you can do or any thing you need from me please be in contact Sincerely, [redacted] ***
THE ABSOLUTE WORST CAR EXPERIENCE IN MY LIFE!! YET I STILL HAVE PURCHASED ITEMS LUTHER HAS NOT INSTALLED NOR CALLED ME TO SETUP TO FIX A TRUE TAIL LIGHT WARRANTY!!! BUYER BE AWARE!!!!
Initial Business Response /* (1000, 10, 2016/02/24) */
Received business response via e-mail to Revdex.com, including PDF showing title transfer (attached).
"The Nissan Rouge that [redacted] traded in to Luther Brookdale Mazda Mitsubishi on 6-8-15 was sold on 9-2-15. The transfer was done...
on 11-6-15 in Iowa. The speeding ticket was paid on 1-20-16, after we were made aware of it. I have attached documentation of both of these events. I apologize that it wasn't handled in more of a timely manner and that the customer wasn't kept better informed.
If you should have any questions or need additional information please call me at [redacted].
Thank you,
Tammy
Tammy [redacted]
Controller
Brookdale Mazda Mitsubishi
[redacted]
Brooklyn Center, MN 55429
Phone [redacted]
Direct [redacted]
Fax [redacted]"
Initial Consumer Rebuttal /* (2000, 12, 2016/02/24) */
Left VM for Ms [redacted], advising that case will be closed 'Resolved.'
Explained that if Ms [redacted] feels the matter has not been resolved to her satisfaction, can contact Revdex.com to have case re-opened for follow-up, if necessary.
Complaint: [redacted]
I am rejecting this response because:The vehicle has been in for service again.
Now we are waiting for replacement screws that were stripped during adjustments made by Luther serv. Dept.
I have also contacted the National Service for dispute settlement.They have deemed my case eligible for Arbitration.
The Mitsubishi Dispute resolution process.
If there is any thing that you can do or any thing you need from me please be in contact.
Sincerely,
[redacted]
Initial Business Response / [redacted] (1000, 10, 2016/02/24) */ Received business response via e-mail to Revdex.com, including PDF showing title transfer (attached) "The Nissan Rouge that [redacted] traded in to Luther Brookdale Mazda Mitsubishi on 6-8-was sold on 9-2-The transfer was done on 11-6-in IowaThe speeding ticket was paid on 1-20-16, after we were made aware of itI have attached documentation of both of these eventsI apologize that it wasn't handled in more of a timely manner and that the customer wasn't kept better informed If you should have any questions or need additional information please call me at [redacted] Thank you, Tammy Tammy [redacted] Controller Brookdale Mazda Mitsubishi [redacted] Brooklyn Center, MN Phone [redacted] Direct [redacted] Fax [redacted] " Initial Consumer Rebuttal / [redacted] (2000, 12, 2016/02/24) */ Left VM for Ms [redacted] , advising that case will be closed 'Resolved.' Explained that if Ms [redacted] feels the matter has not been resolved to her satisfaction, can contact Revdex.com to have case re-opened for follow-up, if necessary
Complaint: [redacted] I am rejecting this response because:The vehicle has been in for service againNow we are waiting for replacement screws that were stripped during adjustments made by Luther servDeptI have also contacted the National Service for dispute settlement.They have deemed my case eligible for ArbitrationThe Mitsubishi Dispute resolution processIf there is any thing that you can do or any thing you need from me please be in contact Sincerely, [redacted] ***
THE ABSOLUTE WORST CAR EXPERIENCE IN MY LIFE!! YET I STILL HAVE PURCHASED ITEMS LUTHER HAS NOT INSTALLED NOR CALLED ME TO SETUP TO FIX A TRUE TAIL LIGHT WARRANTY!!! BUYER BE AWARE!!!!
Initial Business Response /* (1000, 10, 2016/02/24) */
Received business response via e-mail to Revdex.com, including PDF showing title transfer (attached).
"The Nissan Rouge that [redacted] traded in to Luther Brookdale Mazda Mitsubishi on 6-8-15 was sold on 9-2-15. The transfer was done...
on 11-6-15 in Iowa. The speeding ticket was paid on 1-20-16, after we were made aware of it. I have attached documentation of both of these events. I apologize that it wasn't handled in more of a timely manner and that the customer wasn't kept better informed.
If you should have any questions or need additional information please call me at [redacted].
Thank you,
Tammy
Tammy [redacted]
Controller
Brookdale Mazda Mitsubishi
[redacted]
Brooklyn Center, MN 55429
Phone [redacted]
Direct [redacted]
Fax [redacted]"
Initial Consumer Rebuttal /* (2000, 12, 2016/02/24) */
Left VM for Ms [redacted], advising that case will be closed 'Resolved.'
Explained that if Ms [redacted] feels the matter has not been resolved to her satisfaction, can contact Revdex.com to have case re-opened for follow-up, if necessary.
Complaint: [redacted]
I am rejecting this response because:The vehicle has been in for service again.
Now we are waiting for replacement screws that were stripped during adjustments made by Luther serv. Dept.
I have also contacted the National Service for dispute settlement.They have deemed my case eligible for Arbitration.
The Mitsubishi Dispute resolution process.
If there is any thing that you can do or any thing you need from me please be in contact.
Sincerely,
[redacted]