Luv Nails

Received business response via emailHi My Name is [redacted] from Luv Nail.We not response for her nails, because her nails old acrylicWe did her nails manicure $ [redacted] and filling $ [redacted] Total $ [redacted] but we discount $ [redacted] we charge $***

I went to the business to get a routine manicure and nails doneWhen I received the service I noticed that the product actually may not be up to standard and I pointed it outOnce the nail tech informed me that the product was up to standard I finished getting my nails done and went homeUsually, when getting a manicure and getting your nails done with acrylic it should last between three weeks and one month my nails only lasted for daysToday, I went into the nail shop to see if I could resolve the issue with one of the owners she didn't even listen to my complaintI would like a full refund of my money because I could have had major problems with fungi under my nails due to the inexperience or lack of Care by the nail technician who did my nailsAlso, I now have to spend the same money that I just spent a few days ago in this nail shop to get my nails done again and also I'll have to pay more to get them properly fixed

Received business response via email. Hi My Name is ** from Luv Nail.We not response for her nails, because her nails old acrylic. We did her nails manicure $** and filling $[redacted] Total $[redacted] but we discount $[redacted] we charge $[redacted]

Revdex.com:
I have reviewed the offer and/or...

response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]