Luxor Cleaning Co

Initial Business Response /* (1000, 10, 2015/10/27) */
If you are not happy with the work, we ask that customers call us within hours and we will come out and re-clean the area at no additional chargeThis customer paid for the service and did not express any dissatisfactionWe went above and
beyond for this customer when she was servicedThis was a move out cleaning but the house was not emptyShe had my workers packing stuff for her and messing with the electricity since it kept going out during the serviceShe even mentioned that she was so satisfied that she would write a review on yelp
Initial Consumer Rebuttal /* (3000, 12, 2015/10/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I called back and texted within an hour after they left and expressed my dissatisfactionI texted photos of the areas that were not cleanedPer copies of our text message exchangeShe agreed to come back that Friday to clean the areas that were missedShe did not show up that Friday and did not answer any of my phone calls or text messages henceforth