attached you will find the bills for the repair of the vehicle, the rental agreement, as well as the date the car was given back to usAs you can see even though they claimed that the car did not allow them to make money, they put about 10,miles in monthFrom my experience, they have worked a great deal with this vehicle and they might have given it out for shifts with other drivers, which is illegalThat many miles CANNOT be put on a car by person driving itThat means that this vehicle was driven hours a dayIn addition, they brought the vehicle back because they put some other substance in the radiator and caused the vehicle to overheatTherefore, you will see all the repair bills attachedInitially, they wanted our company to change the car from a camery to a jetta due to the lower gas mileageWe gladly obliged to that requestWe have done all that we could to help this customer out and not only does he not paid us back with a thank you, he handed over a vehicle with many problems that he caused, as well as writing to your agencyWe did not rent a vehicle to this gentleman in the condition he stated, As seen in the documentationHowever, he gave back the vehicle to us in a horrible conditionThank you [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** How can that be a $6,when last week I've spoke with *** *** *** *** on the phone and I was told that my dad only needed to put down $4,?? My dad specifically told them that my dad cannot put down $6,down And if what they're doing and telling my dad sign here and there and knew that my dad doesnt speak english very well, it's wrong My dad trusted the salesman for every little detail and not knowing that the contract that he signed had to be grands down All he had was grands PLUS the trade That was it
Hi *** *** Hope you are wellAs per our conversation earlier, attached you will find a signed copy of the Bill of Sale that states the exact down payment he owesIn addition, attached you will find a copy of the bank loan papers, that again he signed with the $down paymentWe
have received to date $from him ($Cash, and $for his vehicle) that he happily delivered the vehicle to us with the title immediatelyAll paperwork for the new vehicle is filed with the stateThe vehicle has been titled to him and attached you will find the registration of the vehicle*** *** speaks and comprehends English fluentlyThere was no communication issueFor weeks prior to taking delivery of the vehicle, my staff has informed of the remainder of the balance that is due upon delivery of the vehicleHe is and was at all points of this transaction, aware of what he owesIf he was not happy or did not understand, why did he provide us with all the documents to register his vehicleNothing has changed at any point in this dealWe have spoken to him since all of this on many occasions and he confirms that he has signed all paperwork that I have providedTherefore, I do not understand the discrepancy in all of the thisIf you have any further questions, please feel free to contact me directly Kathrin R***
attached you will find the bills for the repair of the vehicle, the rental agreement, as well as the date the car was given back to us. As you can see even though they claimed that the car did not allow them to make money, they put about 10,000 miles in 1 month. From my experience, they have...
worked a great deal with this vehicle and they might have given it out for shifts with 2 other drivers, which is illegal. That many miles CANNOT be put on a car by 1 person driving it. That means that this vehicle was driven 24 hours a day. In addition, they brought the vehicle back because they put some other substance in the radiator and caused the vehicle to overheat. Therefore, you will see all the repair bills attached. Initially, they wanted our company to change the car from a camery to a jetta due to the lower gas mileage. We gladly obliged to that request. We have done all that we could to help this customer out and not only does he not paid us back with a thank you, he handed over a vehicle with many problems that he caused, as well as writing to your agency. We did not rent a vehicle to this gentleman in the condition he stated, As seen in the documentation. However, he gave back the vehicle to us in a horrible condition. Thank you [redacted]
attached you will find the bills for the repair of the vehicle, the rental agreement, as well as the date the car was given back to usAs you can see even though they claimed that the car did not allow them to make money, they put about 10,miles in monthFrom my experience, they have worked a great deal with this vehicle and they might have given it out for shifts with other drivers, which is illegalThat many miles CANNOT be put on a car by person driving itThat means that this vehicle was driven hours a dayIn addition, they brought the vehicle back because they put some other substance in the radiator and caused the vehicle to overheatTherefore, you will see all the repair bills attachedInitially, they wanted our company to change the car from a camery to a jetta due to the lower gas mileageWe gladly obliged to that requestWe have done all that we could to help this customer out and not only does he not paid us back with a thank you, he handed over a vehicle with many problems that he caused, as well as writing to your agencyWe did not rent a vehicle to this gentleman in the condition he stated, As seen in the documentationHowever, he gave back the vehicle to us in a horrible conditionThank you [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** How can that be a $6,when last week I've spoke with *** *** *** *** on the phone and I was told that my dad only needed to put down $4,?? My dad specifically told them that my dad cannot put down $6,down And if what they're doing and telling my dad sign here and there and knew that my dad doesnt speak english very well, it's wrong My dad trusted the salesman for every little detail and not knowing that the contract that he signed had to be grands down All he had was grands PLUS the trade That was it
Hi *** *** Hope you are wellAs per our conversation earlier, attached you will find a signed copy of the Bill of Sale that states the exact down payment he owesIn addition, attached you will find a copy of the bank loan papers, that again he signed with the $down paymentWe
have received to date $from him ($Cash, and $for his vehicle) that he happily delivered the vehicle to us with the title immediatelyAll paperwork for the new vehicle is filed with the stateThe vehicle has been titled to him and attached you will find the registration of the vehicle*** *** speaks and comprehends English fluentlyThere was no communication issueFor weeks prior to taking delivery of the vehicle, my staff has informed of the remainder of the balance that is due upon delivery of the vehicleHe is and was at all points of this transaction, aware of what he owesIf he was not happy or did not understand, why did he provide us with all the documents to register his vehicleNothing has changed at any point in this dealWe have spoken to him since all of this on many occasions and he confirms that he has signed all paperwork that I have providedTherefore, I do not understand the discrepancy in all of the thisIf you have any further questions, please feel free to contact me directly Kathrin R***
attached you will find the bills for the repair of the vehicle, the rental agreement, as well as the date the car was given back to us. As you can see even though they claimed that the car did not allow them to make money, they put about 10,000 miles in 1 month. From my experience, they have...
worked a great deal with this vehicle and they might have given it out for shifts with 2 other drivers, which is illegal. That many miles CANNOT be put on a car by 1 person driving it. That means that this vehicle was driven 24 hours a day. In addition, they brought the vehicle back because they put some other substance in the radiator and caused the vehicle to overheat. Therefore, you will see all the repair bills attached. Initially, they wanted our company to change the car from a camery to a jetta due to the lower gas mileage. We gladly obliged to that request. We have done all that we could to help this customer out and not only does he not paid us back with a thank you, he handed over a vehicle with many problems that he caused, as well as writing to your agency. We did not rent a vehicle to this gentleman in the condition he stated, As seen in the documentation. However, he gave back the vehicle to us in a horrible condition. Thank you [redacted]