Luxury Divas Corporation

Review: ( charged for purchase/returned item) cost $16.99 returned to Luxury Divas my cost for postage was $3.25 I was given credit of $14.09 would like to receive full credit on item returned in one week never used/worn

Business

Response:

Hello,We have received your complaint, and have processed your refund accordingly. You order was refunded via the method it was purchased through, which was [redacted] The [redacted] system ONLY has the capability for their sellers to refund the maximum amount that the customer's original order was for. In your case, the total order was for $16.99. You will see that you have received 2 refunds, totaling $16.99. Please accept our apology for any inconvenience you may have experienced, as our Customer Service Representative was only following our published Return Policy protocol. If there is anything else we can assist you with, please feel free to contact us.Thank you,D. M[redacted]Luxury Divas Corporation[redacted]

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,