Luxury Imports Auto Sales, Inc.

Initial Business Response /* (1000, 10, 2015/10/30) */
Received business response via letter to Revdex.com
Scan is attached; text of letter reads as follows:
"Greetings,
My name is Dustin *** ***I manage Luxury Imports Auto Sales in East BethelI called *** twice and left
messages regarding this issueEssam, the owner of Luxury Imports, said that he sold the car for $After hearing about the issue, Essam offered to buy and replace the parts on the vehicleThe battery for this vehcile from our reseller is only $The starter costs new from eBay, $Luxury Imports has a mechanic on-site
Essam would like to know how Mr*** paid $for a starter and battery? Personally I am confused about the statement about how the car would not turn offAlso, this vehicle never 'smoked' on our lot and was inspected by our mechanicWe spoke with the customer initially and offered $with parts and labor in compensationWe extend that offer again because this is what the parts and labor would cost us for this particular job
Unfortunately, we are unable to pay any fees charged by their repair shopWe did sell the vehicle 'As Is' and we disclose everything that we know about these vehicles before we complete a saleMost of our cars are purchased at auction from other car dealersOnce the vehicle is driven off the lot, it is sold As Is, but we do like to make our customers happy and since we have had only one complaint with the Revdex.comThat complaint came from Mr ***After speaking to the Revdex.com about Mr ***'s complaint, they stated that our actions exceed that of most dealersThe Revdex.com then stated that our actions are satisfactoryI know that it is frustrating to have problems with a car but we did offer to help the customerIt is unfortunate that this shop charged them so much to repair this vehiclePlease contact me with any questions
Dustin *** ***
Finance Manager
Luxury Imports Auto Sales, Inc
***"