Luxury Mortgage Corp.

Complaint ID#:   [redacted]Company Name:    Luxury Mortgage Corp.Company Contact Name:    [redacted]Company Contact Phone:    ([redacted]Company Contact Email:   [redacted]Consumer's...

Name:   [redacted]Revdex.com Staff Member (if you know):    C[redacted]Complaint Information:    In an email dated September 24, 2015[redacted] confirmed acceptance of specific terms in connection with a desired refinance of his mortgage. [redacted] further stated in that same email chain, “Want to escrow… (add it to the loan and be paid through the mortgage)”. In further email correspondence, [redacted] was informed that the reason his new balance was higher than the payoff on the existing mortgage was the result of including, taxes, escrow reserves, and prepaid interest in the new loan pursuant to his request. Additionally, the disclosure documents and closing documents [redacted] executed reflected the new loan amount and the costs included. Once the closing documents were signed, [redacted] had a three day rescission period to further review the transaction and to cancel it if he was no longer satisfied with the terms. Although LMC does not know what “agent” [redacted] was referring to, LMC was able to provide [redacted] with the product, rate and terms he specifically requested. Sent on:     2/10/2017 1:01:53 PM