Luxury Sedan Service, Inc. Reviews (1)
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Luxury Sedan Service, Inc. Rating
Description: Auto Dealers - New Cars
Address: 7953 Arden Court, Fairfax, Virginia, United States, 22027
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www.dcluxurysedanservice.com
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Review: I found this company online while searching for a car service for my manager for a trip to be taken on 10/27/14. I called and spoke with a gentleman about getting a quote for a trip from DCA to [redacted], Virginia, and he quoted $80. I asked if that was for roundtrip, and he replied 'yes'. So, I went to the website and entered the information on 10/17/14. When I received the confirmation email, I once again questioned the rate being for roundtrip. The agent then said that the amount was only for one-way. So, I proceeded to request cancellation of the reservation, and this was done on 10/20/14. On the confirmation notice, the cancellation policy is 3 hours prior to the pick-up time. My cancelling the reservation was several days prior to the 10/27/14 pickup time. On 10/21/14, I was reconciling my [redacted] account and, to my surprise, found that Luxury Sedan had run the charge for the quoted amount. I have called repeatedly requesting someone to return my call, as well as process a refund of the charge. I have sent an email both through the website, as well as from my business email address. However, I have not received a return call. Now, I am sorry I made the reservation because it seems to be a bogus company.Desired Settlement: I would like the $80 charge to be refunded to my [redacted], and I would like Revdex.com to note this company's bad behavior so that other persons will be aware before making any reservations.