Lynne Maisonet Insurance

RE: Package Policy, Umbrella
The reason [redacted] of [redacted] was cancelled was due to false information
given to us. 1. the building was with-in 25 feet of another frame building. 2. the building had violation and per my company he had un-insured sub contractors working...

without permits. 
However I did do my best to try and tried and have [redacted] cancel him flat [redacted] declined because by the time they received the inspection it was January [redacted] or [redacted].
The umbrella policy has a clause of 25% minimum earned premium, again 
we discussed prior binding the policy conditions.
If [redacted] has a problem they should take it up directly with the company.
Again I did tried to help him as much as possible. I have been in this business for 28 years and never have I gotten any complaints. 
Sincerely,
[redacted]

Review: We placed insurance with Lynne Maisonet Insurance Agency to replace a policy we had with Utica to onethey had through The agent was asked to advise our old insurance agent of thethe new policy for over 2 month but failed to do so. then we foundout the new policy with [redacted] was being canceled in approximately 30 days because an incorrect item on the policy applicationSo on 1-**-14 we advised the agent to cancel the [redacted] policy from inception as we were able to keep the policy she failed to cancelfor 2 months we have paid duplicate charges of $ 1724.86 for a policy that was incorrectly handle and the minimum refund for not used time versus what we paid is a$721.50 We have tried to resolve this with the agent but like the cancellation they stalled us on the same thing happened with the refund We find their business practices to be suspect and wonder why they seem to stall us in 2 instances and then on both we did not get the action being promisedDesired Settlement: full payment of what we paid for the duplicate insurance or at leastminimum of a prorate refund for the period we had the policy with [redacted] until we advised Maisonet to cancel on 1-**-14both the umbrella and Liability

Business

Response:

RE: Package Policy, Umbrella

The reason [redacted] of [redacted] was cancelled was due to false information

given to us. 1. the building was with-in 25 feet of another frame building. 2. the building had violation and per my company he had un-insured sub contractors working without permits.

However I did do my best to try and tried and have [redacted] cancel him flat [redacted] declined because by the time they received the inspection it was January [redacted] or [redacted].

The umbrella policy has a clause of 25% minimum earned premium, again

we discussed prior binding the policy conditions.

If [redacted] has a problem they should take it up directly with the company.

Again I did tried to help him as much as possible. I have been in this business for 28 years and never have I gotten any complaints.

Sincerely,