Complaint: [redacted] I am rejecting this response because: I think my point is being completely missed The back story is exactly as I stated, however that is not the problem (side note, we did have gutters on the house when we built it in November 1991, I too have photos of our house WITH gutters) that not being the point, I DID call I DID send a letter I DID speak to someone when they called to tell me I owed money All that aside, when I did talk to Joey he said someone would come out and do some sort of test I have never heard one word concerning that visit I just assumed they never went especially by the way I was treated on the phoneAnd then when I sent the letter I still got no response or acknowledgment This response is actually the first time I have heard even a peep from them I have video of the gutters leaking etc I would meet up at the house to discuss the gutters Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: I WANT THIS LYNNRICH NIGHTMARE ORDEAL TO END!!! I have been sick to my stomach since June The thought of Lynnrich coming to my home to complete the work order (aka punch list) dated June is making me miserable enough and now Lynnrich wants to re-roof my home!!! Why wasn't my roof completed correctly originally? Has no one from Lynnrich read how you have treated me? Has Lynnrich no shame at how it has lied? Your response states 'Ultimately, Lynnrich wants all of our customers to be satisfied.' I WANT THIS LYNNRICH NIGHTMARE ORDEAL TO END!!! Sincerely, [redacted] ***
Lynnrich scheduled an appointment with The ***s' on Thursday, May 19, for Wednesday, May 25, @ 4:30pmWe look forward to working with the ***'s to solve this issueThank you
Complaint: [redacted] I am rejecting this response because: I think my point is being completely missed The back story is exactly as I stated, however that is not the problem (side note, we did have gutters on the house when we built it in November 1991, I too have photos of our house WITH gutters) that not being the point, I DID call I DID send a letter I DID speak to someone when they called to tell me I owed money All that aside, when I did talk to Joey he said someone would come out and do some sort of test I have never heard one word concerning that visit I just assumed they never went especially by the way I was treated on the phoneAnd then when I sent the letter I still got no response or acknowledgment This response is actually the first time I have heard even a peep from them I have video of the gutters leaking etc I would meet up at the house to discuss the gutters Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: I WANT THIS LYNNRICH NIGHTMARE ORDEAL TO END!!! I have been sick to my stomach since June The thought of Lynnrich coming to my home to complete the work order (aka punch list) dated June is making me miserable enough and now Lynnrich wants to re-roof my home!!! Why wasn't my roof completed correctly originally? Has no one from Lynnrich read how you have treated me? Has Lynnrich no shame at how it has lied? Your response states 'Ultimately, Lynnrich wants all of our customers to be satisfied.' I WANT THIS LYNNRICH NIGHTMARE ORDEAL TO END!!! Sincerely, [redacted] ***
Lynnrich scheduled an appointment with The ***s' on Thursday, May 19, for Wednesday, May 25, @ 4:30pmWe look forward to working with the ***'s to solve this issueThank you