Lyons Air Conditioning and Heating Reviews (1)
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Lyons Air Conditioning and Heating Rating
Description: HEATING & AIR CONDITIONING, HUMIDIFYING APPARATUS, FURNACE SALES & SERVICE, AIR DUCT SYSTEMS, BOILERS - SALES & SERVICE, WATER HEATERS-REPAIRING
Address: 2437 Surf Dr, Bellmore, New York, United States, 11710
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Review: I USED THE ABOVE COMPANY TO INSTALL A TRANE SPLIT AIR CONDITIONING SYSTEM AT MY HOME ON JULY [redacted] 2013. THE AC SYSTEM HAS NOT WORKED FOR MORE THAN 4 HOURS SINCE INSTALLATION AND EVEN AFTER 3 FURTHER APPOINTMENTS THE SYSTEM IS NOT WORKING. THE [redacted] AND [redacted] OF THE COMPANY SPOKE TO ME AND ASSURED ME HE WOULD SEND A SERVICE TECHNICIAN TO TAKE CARE OF THE PROBLEM. HE PROMISED SOMEONE WOULD COME ON THE [redacted] , NO ONE CAME . HE SAID SOMEONE WOULD COME YESTERDAY JULY [redacted] AT 8 AM. NO ONE CAME. HE HAS NOT RETURNED ANY OF MY CALLS SINCE THEN AND HIS CELL PHONE MAIL BOX IS FULL AND NOT TAKING MESSAGES. HE HAS RECEIVED PAYMENT IN FULL FOR 6000 DOLLARS FROM ME FOR THE JOB WHICH WE HAVE A PAID RECEIPT . THE CONTRACT ALSO IRONICALLY INCLUDES A 2 YEAR FREE SERVICE FROM THE ABOVE COMPANY WHICH DONT EVEN ANSWER THEIR PHONE DURING NORMAL BUSINESS HOURS NOT ALONE AFTER HOURS.Desired Settlement: I WOULD LIKE A REFUND OR REPLACEMENT AS THIS SERVICE PROVIDER / SYSTEM IS OBVIOUSLY SUB STANDARD
Business
Response:
This case has been satisfied in small claims court and restitution has been paid in full.
Lyons Air Conditioning and Heating Co. Inc.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
From: [redacted]
Sent: [redacted]
To: Complaints
Subject: Re: You have a new message from the New York Revdex.com. Complaint # [redacted]
We had to take Lyons Ac to court but we did get our money. Thank you . [redacted]
Sent from my iPhone
Sincerely,