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M 2 Property Group, L L C

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M 2 Property Group, L L C Reviews (5)

Review: On June 21st I made an money order to Abington Apt for an unit holding fee of the amount of 100.00. Because I get housing assistance (section 8) we have to wait on their processing. Unfortunately my housing assistance caseworker told me that Abington apartments wasn't affordable enough for me to live there, so they denied the rent. As Abington apartment policy the holding fee is refundable, I have called and spoken to several different mangers concerning this prolonged period of time. I have call [redacted] out in Chicago,IL ( CEO of Company) [redacted] in Indianapolis,IN ( Regional Director) and [redacted] in Indianapolis,IN ( Abington Apts Manager) all three have not returned my phone call or have contacted me to see if this matter has been resolved and I am tired of all the promise not being met.Desired Settlement: If possible because of all the confusion I would like to pick a check up at the Regional Director office for amount of 150.00 because of the inconsistent matter I had to endure and still enduring because three months has passed and l still have not received anything, and this is causing confusion and frustration on myself because of them.

Business

Response:

Ms. [redacted] did pay a deposit of $100 and is entitled to a refund. We sent her check out on 8/28 and we received it back and Ms. [redacted] claims not to have received it. I spoke to Ms. [redacted] that our policy is that a check has to be "lost" for 30-days before we will pay the fees to stop payment and issue a new check. A replacement check was sent to the same address in Ms. [redacted] complaint for $100 this week.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I was told by the Regional Director that an check was supposed to be issued last Thursday and haven't received anything.I would like to know the exact date the new check was issued. I have been looking for it all week in the mail.I have enclosed the money order receipt to show you how long this matter has been going and long over due.

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Description: Apartments

Address: 7399 N Shadeland Avenue #168, Indianapolis, Indiana, United States, 46250

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