M & A Auto Sales

Complaint: [redacted] I am rejecting this response because:I took my vehicle back to bmw for more repairs and there were two things that needed to be repaired but they only covered one thing, they said the other part is not cover and it cost 1,600$ I want to know if M&a can repair thatThey sold me a vehicle with defects and I just want them to repair the defectsSincerely, [redacted]

From: M&A Auto Sales LLP [redacted] Anchorage, AK To: Revdex.com PO Box Dupont, WA 98327Subject: Revdex.com Complaint ID: [redacted] ( [redacted] ) [redacted] Thank you for notifying M&A Auto Sales LLP of Mr [redacted] complaintOur dealership is happy to continuing assisting Mr [redacted] with issues with his BMW XHere is how we can assist: a M&A Auto Sales can contact the Extended Service Contract administrator and resubmit the repairs requested, we will need all documents and receipts provided by the BMW dealership to support the claim, these can be obtained by the registered owner of the vehicle b We can submit a loan application to trade the BMW Xfor another vehicleLoan approvals are subject to parameters established by financial institutions such as employment, length of residence, credit worthiness, etcM&A Auto Sales does not extend credit and cannot guarantee a loan approval c Since the Extended Service Contract have not paid any claims, at his choice, Mr [redacted] can cancel the Extended Service Contract and obtain a full refund of the Extended Service Contract CostThe amount of the refund is determined by the Extended Service Contract Administrator M&A Auto Sales is not a service or vehicle repair facility and cannot authorize or deny repairs, the extent of our service is limited by our ability to make referrals to third party repair shops and to extent to our customers any available discounts we already qualify for or by mere submitting loan applications to a financial institutionOur dealership welcomes Mr [redacted] to call us at any time or to visit us to help resolve this issue or any other issues in the futureIf there is anything else we can assist with please let us know, we are here to help Oscar A [redacted] M&A Auto Sales LLPPartner

Complaint: [redacted]I am rejecting this response because:I took my vehicle back to bmw for more repairs and there were two things that needed to be repaired but they only covered one thing, they said the other part is not cover and it cost 1,600$ I want to know if M&a can repair that. They sold me a vehicle with defects and I just want them to repair the defectsSincerely,[redacted]

From:    M&A Auto Sales LLP             [redacted]                Anchorage, AK 99501
To:...

         Revdex.com                PO Box 1000                Dupont, WA 98327Subject:               Revdex.com Complaint ID: [redacted] ([redacted]) [redacted]
Thank you for notifying M&A Auto Sales LLP of Mr. [redacted] complaint. Our dealership is happy to continuing assisting Mr. [redacted] with issues with his 2006 BMW X5. Here is how we can assist:
a.       M&A Auto Sales can contact the Extended Service Contract administrator and resubmit the repairs requested, we will need all documents and receipts provided by the BMW dealership to support the claim, these can be obtained by the registered owner of the vehicle.
b.      We can submit a loan application to trade the 2006 BMW X5 for another vehicle. Loan approvals are subject to parameters established by financial institutions such as employment, length of residence, credit worthiness, etc. M&A Auto Sales does not extend credit and cannot guarantee a loan approval.
c.       Since the Extended Service Contract have not paid any claims, at his choice, Mr. [redacted] can cancel the Extended Service Contract and obtain a full refund of the Extended Service Contract Cost. The amount of the refund is determined by the Extended Service Contract Administrator.
M&A Auto Sales is not a service or vehicle repair facility and cannot authorize or deny repairs, the extent of our service is limited by our ability to make referrals to third party repair shops and to extent to our customers any available discounts we already qualify for or by mere submitting loan applications to a financial institution. Our dealership welcomes Mr. [redacted] to call us at any time or to visit us to help resolve this issue or any other issues in the future. If there is anything else we can assist with please let us know, we are here to help.
Oscar A[redacted]M&A Auto Sales LLPPartner