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M & M Property Services & Management

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M & M Property Services & Management Reviews (4)

We apologize for not responding to this compliant before today.  Somehow this oversite is not reflective of our history with the Revdex.com.We have put up with and attempted to appease [redacted] for far too many years.  The compliant that he sent to the Better Business...

Bureau is another example of his over reactionary behavior.  He has been most uncooperative when we attempted to make arrangements to maintain the property.This is to acknowledge that a mistake did occur with the serving of a “3-Day Notice”, while our assigned manager was taking personal time off to deal with a serious medical issue. Another manager, [redacted], realized the error in serving the “Notice” and was in immediate contact with [redacted] as well as Dr. [redacted], his liaison.This “Notice” states that it provides 3 days for discussion before any further action would be taken.  Assurance was offered, in writing, that the 3-Day notice had been rescinded, there wasn’t any eviction process started and there would be no record of the notice that would appear on [redacted] records.This is just one more example [redacted]’s miserable behavior, as he attempts to makes it appears as everyone else is at fault.  We manage nearly 2,000 rental properties and over those years [redacted] has been one of our most unreasonable and uncooperative tenants…ever…!   Having [redacted] as a tenant is like a circus where he acts as loonier as time passes.

Review: We are property owners and when I inquired about a problem that was reported to the property manager she canceled our contract without notice as the contract states. I have made numerous attempts to contact the owner and office manager with no return call. When I went to the office to speak with the owner he was very unprofessional and stated that they can I have made numerous attempts to contact the owner and office manager with no return call. When I went to the office to speak with the owner he was very unprofessional and stated that they can cancel The contract at any time The contract at any time with no notice. When I explained that we were just asking to continue how many management through the end of the month when the tenant would be out he said no. I told him that I would be reporting them to the Revdex.com and he lunged at me. We still do not have our tenants deposit or rent

That they are holding.

The office also never did a walk-through as they were supposed to when the tenants contract was up at one year .Desired Settlement: I want a property manager to legally check my tenants out of house which is why we had them in the first place.

Business

Response:

You chose to work behind the back of our property manager contacting the tenant directly changing the vacating dates of lease agreement and potentially invalidating the 60-day notice. We have learned this inappropriate behavior of doing side deals without telling our property manager potentially jeopardizing our ability to nor violate property management rules & guidelines. Then you contacted M&M Property Services & Management's main office, making demands for copies of documents which you already had as well as were readily available through your online account. We provided additional requested copies, and gave you what you requested, to manage your own property.Then you demonstrated your lack of self-control by arriving at our office this last Tuesday, without an appointment, demanding to see the owner. It was alarming to hear you say that the Sheriff would need to be called to make you leave. The owner, [redacted], left the class he was giving, (a class with many people who had traveled from out of town...) to try to appease your self-absorbed behavior without any respect for others. Your aggressive personality, demonstrated in our lobby, was inexcusable for which you owe an apology to our receptionist.As a result of your unexpected private discussions with the tenant, you left us no choice but to fire you and close your account. You were sent another copy of the "check-in" information so that you could work with the tenant as they vacated the property. This seemed to be the only way to avoid becoming involved in other possible violations of California Bureau of Real Estate Regulations or the Federal Fair Housing Guidelines. Your actions were creating potential legal circumstances we aren't willing to risk.

Business

Response:

You chose to work behind the back of our property manager contacting the tenant directly changing the vacating dates of lease agreement and potentially invalidating the 60-day notice. We have learned this inappropriate behavior of doing side deals without telling our property manager potentially jeopardizing our ability to nor violate property management rules & guidelines. Then you contacted M&M Property Services & Management's main office, making demands for copies of documents which you already had as well as were readily available through your online account. We provided additional requested copies, and gave you what you requested, to manage your own property.Then you demonstrated your lack of self-control by arriving at our office this last Tuesday, without an appointment, demanding to see the owner. It was alarming to hear you say that the Sheriff would need to be called to make you leave. The owner, [redacted], left the class he was giving, (a class with many people who had traveled from out of town...) to try to appease your self-absorbed behavior without any respect for others. Your aggressive personality, demonstrated in our lobby, was inexcusable for which you owe an apology to our receptionist.As a result of your unexpected private discussions with the tenant, you left us no choice but to fire you and close your account. You were sent another copy of the "check-in" information so that you could work with the tenant as they vacated the property. This seemed to be the only way to avoid becoming involved in other possible violations of California Bureau of Real Estate Regulations or the Federal Fair Housing Guidelines. Your actions were creating potential legal circumstances we aren't willing to risk.

Review: Violation of my Right to quiet enjoyment. PLUS Non receipt of sufficient deposit deposit also illegally charged for damages not incurred not properly given a a itemized walked through of during walk out inspection of damages. Illegally charged for carpet cleaning. After I ( the tenant submitted proof of cleaning the carpets)Desired Settlement: Back rent - due to violations of quiet enjoyment.Reinburstment mentioned for Carpet Cleaning-$ 400 Damages &PG&E C/O Leak -$362

Business

Response:

Dear Revdex.com:

Review: I am a disabled U.S. veteran, living in a sudsidized house. I have paid the rent on time for twelve years without a single exception.On June 15, 2015 I received a letter from the property management, M&M properties, along with a three-day eviction notice.They claim that the rent was not paid for November, 2014.The property manager, [redacted], says to throw them away, but his spoken word has little impetus against these very threatening, signed written documents, which DO NOT DESCRIBE THE TRUTH.My case manager and liason, Dr. [redacted], who submits my monthly payment to M&M Properties, has date-stamped evidence of the payment.Inasmuch as M&M property has refused to rectify this error, and their position regarding their threatening, illegal documents seems to be "don't worry about it," and the eviction process is due to start today, I appeal to someone - anyone to assist me in avoiding becoming homeless.Desired Settlement: Written acknowledgement of the error; desisting eviction proceedings, to include damaging credit reports, by M&M properties.

Business

Response:

We apologize for not responding to this compliant before today. Somehow this oversite is not reflective of our history with the Revdex.com.We have put up with and attempted to appease [redacted] for far too many years. The compliant that he sent to the Revdex.com is another example of his over reactionary behavior. He has been most uncooperative when we attempted to make arrangements to maintain the property.This is to acknowledge that a mistake did occur with the serving of a “3-Day Notice”, while our assigned manager was taking personal time off to deal with a serious medical issue. Another manager, [redacted], realized the error in serving the “Notice” and was in immediate contact with [redacted] as well as Dr. [redacted], his liaison.This “Notice” states that it provides 3 days for discussion before any further action would be taken. Assurance was offered, in writing, that the 3-Day notice had been rescinded, there wasn’t any eviction process started and there would be no record of the notice that would appear on [redacted] records.This is just one more example [redacted]’s miserable behavior, as he attempts to makes it appears as everyone else is at fault. We manage nearly 2,000 rental properties and over those years [redacted] has been one of our most unreasonable and uncooperative tenants…ever…! Having [redacted] as a tenant is like a circus where he acts as loonier as time passes.

Consumer

Response:

Thank you for your kind attention, and although I wish to take no further action, I would greatly appreciate your being so kind as to please read the following account, albeit a bit lengthy, just so I can believe that SOMEONE has seen the evidence that speaks for itself.

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Address: 108 Main St, West Chicago, Illinois, United States, 60185-2835

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