M & B Liquor

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10862185, and find that this resolution is not satisfactory to me I have receipts from the same business where the waitress changed the final amount without my consentI did contact the manager and they offered to credit my credit card but they needed my credit card number over the phone which is against my personal policyI would prefer that they send me a check for the amounts that I had complained aboutAlso, the amounts are not the issue, the problem is the waitress changing the amountI can provide copies of the receipts that I had written at the time of the purchase if required Regards, R [redacted]

I want to sincerely apologize for the incident you had at our restaurant on Sunday 10/10/Your comments were most troubling but I want to unequivocally thank you for bringing this to my attentionWithout your feedback I might never have known of it.It is our highest priority to provide our guests with an exceptional dining experience and in this instance we certainly failed to do this.Based on the information given to me and the reports I have run for 10/10/I do see a charge for $with a Visa card ending with #1349.The guest check (R [redacted] ) total was $then added a $tip and signed credit card slipSo the total came to $52.26.So I just need clarification on the issue, Is Robert saying the check total should have been $52.00? Making the bill $and a tip of $6.74=$52.00?? Meaning there was an overcharge of $2.26?Huckleberry's Restaurant Pismo Beach ###-###-####

I want to sincerely apologize for the incident you had at our restaurant on Sunday 10/10/15. Your comments were most troubling but I want to unequivocally thank you for bringing this to my attention. Without your feedback I might never have known of it.It is our highest priority to provide our...

guests with an exceptional dining experience and in this instance we certainly failed to do this.Based on the information given to me and the reports I have run for 10/10/15 I do see a charge for $52.26 with a Visa card ending with #1349.The guest check (R[redacted]) total was $45.26 then added a $7.00 tip and signed credit card slip. So the total came to $52.26.So I just need clarification on the issue, Is Robert saying the check total should have been $52.00? Making the bill $45.26 and a tip of $6.74=$52.00?? Meaning there was an overcharge of $2.26?Huckleberry's Restaurant Pismo Beach ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10862185, and find that this resolution is not satisfactory to me.
I have 2 receipts from the same business where the waitress changed the final amount without my consent. I did contact the manager and they offered to credit my credit card but they needed my credit card number over the phone which is against my personal policy. I would prefer that they send me a check for the amounts that I had complained about. Also, the amounts are not the issue, the problem is the waitress changing the amount. I can provide copies of the receipts that I had written at the time of the purchase if required.
Regards,
R[redacted]