M & C Renovations, Inc.

We have resolved this situation with the customer directly.We refunded her and delivered a basket to the recipient and bottle of wine at our expense. We also sent a 3rd gift to the sender.Please contact us if needed for further assistance.

Hello:When the customer placed his order, we did have a variety of [redacted] Vodka bottles in stock but not all were the flavor he wanted. We had informed him of several choices and then a decision was made that he only wanted one bottle with the Gold label and none of the other flavors. We adjusted his...

invoice, charged him for one and shipped that item out.[redacted]A week later we were able to locate a few more bottles. We called and spoke to our customer and he was very happy that we were able to get two more even though the pricing was going to be higher. However, we tried to help our customer, and gave a $400 adjustment on his new invoice for the two additional bottles of [redacted] Gold and did send it to him.[redacted] We have spoken to our customer and he is no longer disputing this transaction. Regards:Ron[redacted]Cleantech Ventures Inc.