Complaint: [redacted] I am rejecting this response because: When you hire a contractor to do work on your home, is it not against their code of conduct to leave visiblearly dry rot and simply roof over it or not inform the home owner in the first place? We trusted that the roofer would fix all areas of our roof that needed replaced or repairedThe fact that we almost lost the sale on our home and had to negotiate price for weeks with the buyerest as well as make these costly additional repairs happened directly due to this businesses negligenceThe only reason the secondary work was covered up was because the roof would have needed to be removed along he gable in order to remove the rotten gable and replace it as the inspection indicatedThis business offered to do the work for no fee on the front of the house (gable) was becauae the work was not done- it was covered up with a piece of sendingThe inspector who re-inspected informed the buyer as well as us that the rotten gable underneath could be an attractant for termites that would spread to the rest of the houseWhen [redacted] repeatedly asked if this "trim" was in agreeance with what the inspection report we email, David continued to say it wasWhen our realtor called as well as when [redacted] called, David as verbally inappropriate by cursing at both men--- then saying that he wouldn't complete work for less than a grandAfter the way that he spoke to everyone involved and how he lied and simply covered up a problem that should have been completely repaired, how cold a business relationship be salvaged? Also, staying on a budget was not permission to cover the problem up even after we informed David that we were legally agreeing to replace itIf a contractor is going to subcontract a roof in the first place then they need to understand that they are responsible for the work that they doADDITION: our bill from the contractor that had to come fix the work and it was $Sincerely, [redacted] And [redacted] ***
Complaint: [redacted] I am rejecting this response because: When you hire a contractor to do work on your home, is it not against their code of conduct to leave visiblearly dry rot and simply roof over it or not inform the home owner in the first place? We trusted that the roofer would fix all areas of our roof that needed replaced or repairedThe fact that we almost lost the sale on our home and had to negotiate price for weeks with the buyerest as well as make these costly additional repairs happened directly due to this businesses negligenceThe only reason the secondary work was covered up was because the roof would have needed to be removed along he gable in order to remove the rotten gable and replace it as the inspection indicatedThis business offered to do the work for no fee on the front of the house (gable) was becauae the work was not done- it was covered up with a piece of sendingThe inspector who re-inspected informed the buyer as well as us that the rotten gable underneath could be an attractant for termites that would spread to the rest of the houseWhen [redacted] repeatedly asked if this "trim" was in agreeance with what the inspection report we email, David continued to say it wasWhen our realtor called as well as when [redacted] called, David as verbally inappropriate by cursing at both men--- then saying that he wouldn't complete work for less than a grandAfter the way that he spoke to everyone involved and how he lied and simply covered up a problem that should have been completely repaired, how cold a business relationship be salvaged? Also, staying on a budget was not permission to cover the problem up even after we informed David that we were legally agreeing to replace itIf a contractor is going to subcontract a roof in the first place then they need to understand that they are responsible for the work that they doADDITION: our bill from the contractor that had to come fix the work and it was $Sincerely, [redacted] And [redacted] ***