M D Diet Clinic

Hello, and sorry for any inconvienence caused to anyoneThe attached Documents will show that Prestige Motorsport sold the vehicle No warranty from Prestige MotorsportWe do however offer a basic drivetrain plus warranty to all of our buyers with every vehicle for month/3,milesWe tried to work with the customer even though it was and told him to get the car to us and we will take care of the restHe refused to do soWe sent a tow truck to where the car was to get picked up and brought to us so we can fix his car with all the issues he is having, but he refused to release the car to usWe had to pay the tow truck $for nothing because he drove all the way out there to pick it up and they would not release the carWe tried numerous times to work with Mr [redacted] and we could not find any way to make him happy and work things outAttached are a few of the documents signed stating the car is but he does have the month warranty(also attached)I also attached the "Contract Cancellation Option - Cooling Off" which is a hour/mile cancellation option you can purchase from the dealershipIf you want to take it to a mechanic within the two days you can do so and Mr [redacted] declined this option as wellHe contacted us over days after the saleIf you have any questions or concerns we will be glad to answer them you can reach [redacted] at [redacted] Thank you and our apology again for any inconvenience

Hi my name is [redacted] I buy a vehicle for prestige Motors in Rancho Cordova ca on November I realize when I came outside to my car it was very low on the right side and left side tires and I called the guy at prestige motors about the problem but he keep giving me excuses Then he told me to get tow to a [redacted] shop and he said not much but reasonable and I did that and I told the mechanic to give him a call and tell him the problems with my car and he was like that’s to much moneyPs I just want to get pay for the money I payed out of my pocket for getting it fixed and prestige Motors to make it right with me that’s all Okay

I am rejecting this response because:I have contacted the correct number, and can send a screenshot of the messages if needed I can not figure out how to attach here Also if the hod strut was in a should have received a call Issues are still outstanding, coolant leak, A/C non operational, etc I will also respond to their direct phone all as well just want to make sure it is noted here I have been calling/ messaging the *** numberThank you,***

Hello, and sorry for any inconvienence caused to anyoneThe attached Documents will show that Prestige Motorsport sold the vehicle No warranty from Prestige MotorsportWe do however offer a basic drivetrain plus warranty to all of our buyers with every vehicle for month/3,milesWe
tried to work with the customer even though it was and told him to get the car to us and we will take care of the restHe refused to do soWe sent a tow truck to where the car was to get picked up and brought to us so we can fix his car with all the issues he is having, but he refused to release the car to usWe had to pay the tow truck $for nothing because he drove all the way out there to pick it up and they would not release the carWe tried numerous times to work with MrHoliday and we could not find any way to make him happy and work things outAttached are a few of the documents signed stating the car is but he does have the month warranty(also attached)I also attached the "Contract Cancellation Option - Cooling Off" which is a hour/mile cancellation option you can purchase from the dealershipIf you want to take it to a mechanic within the two days you can do so and MrHoliday declined this option as wellHe contacted us over days after the saleIf you have any questions or concerns we will be glad to answer them you can reach *** at ***Thank you and our apology again for any inconvenience

CUSTOMER HAS BEEN CALLING THE WRONG PHONE NUMBER TO GET A HOLD OF USWE HAD A SECOND PHONE LINE AT *** WHICH IS NO LONGER IN SERVICEOUR NUMBER IS *** CALL OR TEXTWE HAVE CALLED HIM AND LEFT A MESSAGE TO REACH OUT AND RESOLVE THE ISSUES HE IS STILL HAVINGTHE HOOD STRUTS
WERE SPECIAL ORDERED AND HAVE BEEN SITTING IN OUR OFFICE FOR A LONG TIME NOWWE ARE CURRENTLY WAITING FOR A CALL BACK FROM THE CUSTOMER. THANK YOU

Hello, and sorry for any inconvienence caused to anyone. The attached Documents will show that Prestige Motorsport sold the vehicle as-is No warranty from Prestige Motorsport. We do however offer a basic drivetrain plus warranty to all of our buyers with every vehicle for 3 month/3,000 miles. We tried to work with the customer even though it was as-is and told him to get the car to us and we will take care of the rest. He refused to do so. We sent a tow truck to where the car was to get picked up and brought to us so we can fix his car with all the issues he is having, but he refused to release the car to us. We had to pay the tow truck $200 for nothing because he drove all the way out there to pick it up and they would not release the car. We tried numerous times to work with Mr. [redacted] and we could not find any way to make him happy and work things out. Attached are a few of the documents signed stating the car is AS-IS but he does have the 3 month warranty(also attached). I also attached the "Contract Cancellation Option - Cooling Off" which is a 48 hour/250 mile cancellation option you can purchase from the dealership. If you want to take it to a mechanic within the two days you can do so and Mr. [redacted] declined this option as well. He contacted us over 10 days after the sale. If you have any questions or concerns we will be glad to answer them you can reach [redacted] at [redacted]. Thank you and our apology again for any inconvenience.

I would love to see pictures(with DATE & TIME showing) of the messages or calls to [redacted]. We have not received a call or text message to [redacted] After the customer test drove the car the 3rd time, he decied the purchase the vehicle if we 1. Replace the A/C vent in the interior 2. Replace the hood struts that hold the hood up($25) 3. Fix coolant leak which was the reservoir expansion tank 4. Fix auto open/close button for the trunk   5. Fix comfort access for the keyless entry/exit....... We replaced the AC Vent, Ordered the hood shocks, Replaced the coolant reservoir tank, fixed the trunk button and replaced the battery for the key. The hood shocks were incorrect sent to us so we had to reorder, the trunk issue was just low on fluid which was super easy fix. We did all this out of courtesy of the customer. We sold the car AS-IS with NO DEALER WARRANTY. The customer purchased a 36 month 36,000 mile warranty through ASC Warranty which is a 3rd party warranty company.......We will attached paperwork to back up all the facts.

Hi my name is [redacted] I buy a vehicle for prestige Motors in Rancho Cordova ca on November 6 2017 I realize when I came outside to my car it was very low on the right side and left side tires and I called the guy at prestige motors about the problem but he keep giving me excuses.  Then he told me to get tow to a [redacted] shop and he said not much but reasonable and I did that and I told the mechanic to give him a call and tell him the problems with my car and he was like that’s to much money. Ps I just want to get pay for the money I payed out of my pocket for getting it fixed and prestige Motors to make it right with me that’s all Okay